Clinical Assistant Nurse Manager, Observation Unit-Nights-Orlando Health Lakeland Highland Hospital, Lakeland, FL

Orlando Health•Lakeland, FL

3h•Onsite

About The Position

The Clinical Assistant Nurse Manager (CANM) leads shift operations in the clinical setting to support high-quality care, an exceptional customer experience, and effective patient flow. In conjunction with the Department Nursing Operations Manager and Assistant Nursing Operations Manager, the CANM guides and collaborates with the team and oversees unit clinical operations, including patient care assignments, customer experience, productivity, and quality outcomes. The role serves patients with advanced illnesses or injuries who require timely, intensive, and complex care to stabilize and support their medical conditions, in settings with lower caregiver-to-patient ratios and highly trained team members with advanced skills. This position is part of the opening team for Orlando Health Watson Clinic Lakeland Highlands Hospital in Lakeland, Florida, and works nights.

Requirements

Current registered nurse licensure in Florida or through the Nurse Licensure Compact (NLC).
At least one year of experience as a Registered Nurse; acute care experience preferred.
Current Basic Life Support (BLS) certification.
One or more certifications may be required depending on the assigned patient population: Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS), Neonatal Resuscitation Program (NRP), or Trauma Nurse Core Course (TNCC).

Nice To Haves

Bachelor of Science in Nursing (BSN).
Acute care Registered Nurse experience.
Certification in the area of expertise.

Responsibilities

Model Orlando Health’s mission, vision, and values.
Participate in the shared leadership structure.
Manage staffing assignments for incoming and outgoing shifts based on patient acuity and team members’ skill sets.
Coordinate patient flow with Administrative Supervisors, Care Coordinators, and Discharge Planners to achieve expected outcomes.
Monitor patients’ overall status and closely monitor seriously ill patients.
Coordinate and/or participate in patient care delivery in accordance with physician orders, policies, procedures, and standards of practice.
Serve as a resource for frontline team members and providers.
Support clinical collaboration focused on expected patient length of stay.
Provide direct patient care as needed to meet operational needs.
Conduct Nurse Leader rounds and investigate and respond to patient, family, and physician complaints to enhance customer experience.
Participate in and/or lead safety huddles.
Promote change and problem-solving.
Assess equipment needs and ensure staff have and can appropriately use equipment for patient care.
Support and sustain leader-driven initiatives.
Assist with retention strategies for new team members and foster a positive workplace.
Maintain a regulatory-ready environment of care.
Allocate and adjust staff, assign meal breaks, and arrange team-member relief as indicated.
Use effective fiscal management and financial resources in decision-making.
Maintain reasonably regular and punctual attendance and comply with Orlando Health policies and applicable standards.
Support strategic initiatives by attending leadership huddles, assisting with nursing and clinical initiatives, and fostering multidisciplinary partnerships.
Coach and mentor the nursing team and communicate clearly and effectively verbally and in writing.
Foster diversity, equity, and inclusion.
Promote a safe working environment and support or coordinate follow-up related to workplace violence occurrences.
Apply the Professional Practice Model and demonstrate strong clinical and critical-thinking skills for the assigned unit.
Serve as a clinical expert and liaison to ensure care aligns with Orlando Health policies and procedures.
Participate in unit or department audits to identify improvement opportunities and trends.
Promote high-quality nursing practice supported by evidence-based practice, research, organization, and national standards.