Clinical Assistant - Neurosurgery - CA

Mayo Clinic•Jacksonville, FL

1d•Onsite

About The Position

Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team. Allows care providers to focus on patient care by coordinating details of patient visits which include: daily activities of the care providers in a multispecialty medical practice, preparing patients, completing pre-examination record information, managing the flow of patient materials. Obtain or verify patient demographics and properly advise patients of scheduling delays or changes to the appropriate individuals, and serving as a direct contact and resource to the patient. Perform related clerical duties such as processing prior authorizations which may include fax and on-line requests, as well as processing patient appointment communications and related materials.

Requirements

Ability to obtain or verify patient demographics.
Ability to advise patients of scheduling delays or changes.
Ability to serve as a direct contact and resource to the patient.
Ability to process prior authorizations.
Ability to process patient appointment communications and related materials.

Responsibilities

Facilitates patient visits and supports the health care provider by anticipating and responding to patient needs and requests of the health care team.
Coordinates details of patient visits, including daily activities of care providers in a multispecialty medical practice.
Prepares patients and completes pre-examination record information.
Manages the flow of patient materials.
Obtains or verifies patient demographics.
Advises patients of scheduling delays or changes to appropriate individuals.
Serves as a direct contact and resource to the patient.
Performs related clerical duties such as processing prior authorizations (fax and on-line requests).
Processes patient appointment communications and related materials.