Clinical Applications Support Analyst

Sanford Health•Sioux Falls, SD

6d•Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. The Clinical Applications Support Analyst will gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. This role will use data to support clinical decision-making and identify desired outcomes.

Requirements

Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.
Proficient verbal and written communication skills.
Efficient use of Microsoft Office software.
Basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies.
Skillful in adapting to change.
Ability to adjust to new or changing assignments, processes, and people.
Ability to identify and consider alternative approaches to situations or problems.
Willingness to maintain active knowledge in area of specialty.

Nice To Haves

At least three years of clinical experience in their specialty.

Responsibilities

Research, analyze and make recommendations for application work flow improvements.
Create and analyze reports created using multiple reporting mechanisms.
Utilize Tier Two/high level of customer service while promoting and participating in the team approach.
Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills.
Training presentation techniques and skills.
Proficient verbal and written communication skills and efficient use of Microsoft Office software.
A positive attitude and superior customer service skills.
Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications.
Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work.
Skillful in adapting to change.
Adjusts to new or changing assignments, processes, and people.
Identifies and considers alternative approaches to situations or problems.
A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.