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About The Position
The Clinical Application Specialist (CAS) is a remote position; candidates are expected to reside in the Dallas/Fort Worth area, with travel required outside the region as needed, including nationwide travel. This position is responsible for providing clinical user training and clinical support to customers for pre-sale clinical evaluations and post-sale clinical implementations. This position is an integral part of our sales process and customer satisfaction focus. Clinical Applications Specialists are expected to develop strong customer relationships in their assigned regional coverage areas and work cooperatively with their assigned sales and sales management personnel in the development and execution of sales and account strategies.
Requirements
- AS/BS/BSN degree or the equivalent combination of experience and training.
- Registered Nurse with a NICU background preferred
- Previous experience as clinical educator and/or related experience in mentoring, content delivery or presentation skills strongly preferred
- Valid Drivers License
- Ability to speak effectively before groups of customers or organizational employees
- Proficiency in Microsoft Office Suite
- Knowledge of adult learning methods and/or educational program development strongly preferred
- Familiarity with the hospital/clinical environment, equipment treatment methods, personnel roles and organizational issues
- Able to travel up to 80% of work related time including occasional weekends
- Must reside in the Dallas/Fort Worth area, with the ability and willingness to travel outside the region, including anywhere within the United States.
Responsibilities
- Provide product and clinical education to customers for assigned modality.
- Develop and provide customer appropriate clinical in-servicing for purchased devices to meet clinical needs.
- Conducts advanced clinical education including accredited classes for CEU/CRCE credits and Train-the-Trainer courses.
- Coordinates with customer, project manager, service and sales concerning product training and clinical implementation.
- Provide clinical support, educational resources, troubleshoots, observes and communicates with customers and colleagues to ensure proper use of equipment and applications.
- Provide documentation of the clinical support process.
- Provide product and clinical education to potential clinical users during demonstrations and clinical evaluations.
- Consult with Sales Team to understand the goals of demonstration/clinical evaluation.
- Provide clinical/product support and training during the defined timeframe of demonstration/clinic evaluation.
- Addresses clinical features, benefits and inquiries for all levels of hospital personnel.
- Provide documentation of the clinical evaluation.
- Provide timely, effective follow-up and response to customer generated clinical questions.
- Promote Draeger Medical Education / Training to customers and sales team members.
- Present, promotes and assists in the sale of Draeger Medical Complementary Products during pre-sale / post-sale customer visits.
- Participate in state / national trade / symposiums as required and as schedule permits.
Benefits
- Medical, dental, and vision insurance
- Life, short- and long-term disability coverage
- 401(k) with company match
- Over 4 weeks of paid time off, plus holidays and parental leave
- Flexible spending accounts and employee assistance program
- free parking
- an on-site gym
- cafeteria
- game room
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
