Clinical Applications Specialist - X-Ray

GE HealthCare

1d•Onsite

About The Position

The Clinical Application Specialist (CAS) will deliver clinical and operational expertise by providing excellent education and training support within a specific modality (XR) or product portfolio to clinical end-users. These clinical experts will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Requirements

Associate’s degree or equivalent and 5+ years of XR technical/clinical industry experience.
ARRT (R) certification.
Demonstrated experience working on GE HealthCare XR systems.
Deep understanding of clinical education training and associated process implementation.
Demonstrated experience delivering complex information and modifying messaging based on audience.
Willingness to travel extensively 80+% (4-5 days per week including overnights and some weekends) within the US and Canada via multiple modes of transportation (car, air travel, & train, etc.).

Responsibilities

Serve as a subject matter expert (XR) and technical liaison to the sales organization with the goal of strengthening technical capabilities of the team and customer relationships, while also driving business opportunities forward.
Advance new product (NPI) features and imaging techniques; partner with customers in developing training plans / strategies that support new product assimilation (XR) and ongoing training needs.
Coordinate, schedule, and execute objective based system training; monitor and report on training outcomes.
Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
Develop meaningful relationships with key opinion leaders (KOLs) to standardize and optimize protocols and support our clinical education initiatives.