Clinical Applications Professional 4 - MyChart & Welcome - IS Systems Applications - FT - Day

University of California, Irvine•Irvine, CA

6d•Hybrid

About The Position

The incumbent facilitates the implementation and utilization of Epic clinical systems in the Ambulatory settings through one-to-one and small group instruction. Assists physicians and staff with efficient workflows by increasing overall knowledge of systems, creating personal preferences, and developing templates. Develops a variety of training tools appropriate for end users.

Requirements

Working knowledge of inpatient and/or ambulatory clinic workflows
Understanding of clinical issues and medical terminology
Proficiency in Microsoft Office suite
Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
Must demonstrate customer service skills appropriate to the job
Independent problem-solving skills and the ability to multi-task in a fast paced environment
Experience within a healthcare professional or administrative department and/or knowledge of healthcare clinical practices and interface standards
Experience using/implementing/supporting an EMR in a hospital and/or ambulatory setting
Excellent written and verbal communication skills in English
Excellent presentation and communication skills, both in one-to-one and group settings
Excellent organizational skills and attention to detail
Current certification in Welcome
Bachelor's Degree in Healthcare, Computer Science or related field, or equivalent combination of education and experience
Access to reliable, personal transportation in order to commute to and from various offsite locations
Ability to work flexible hours, including nights and weekends
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the Health System
Ability to apply logical troubleshooting and analysis techniques for the purpose of problem resolution
3-5 years Epic MyChart and Welcome build experience
Must be able to provide proof of work authorization

Nice To Haves

Knowledge of University and medical center organizations, policies, procedures and forms
Knowledge of Meaningful Use and other regulatory requirements
Experience using/implementing/supporting the mobile applications,Epic Ambulatory, Haiku/ Canto modules
Experience using / supporting the Epic EMR
Experience in a clinical field in a healthcare setting, preferably nursing
EMR System activation support experience
Demonstrated experience supporting patient management functions in an ambulatory setting
Demonstrated clinical experience in an acute care or ambulatory setting

Responsibilities

Facilitates the implementation and utilization of Epic clinical systems in Ambulatory settings through one-to-one and small group instruction.
Assists physicians and staff with efficient workflows by increasing overall knowledge of systems, creating personal preferences, and developing templates.
Develops a variety of training tools appropriate for end users.