Clinical Applications / Interface Analyst

Mosaic Health

21h•$81,492 - $122,238

About The Position

The Clinical Applications / Interface Analyst serves as a hybrid clinical technology and interoperability professional responsible for supporting the reliable performance of enterprise clinical applications and the exchange of clinical information across Mosaic Health. This role supports core platforms and integration capabilities including Athena EHR, Lightbeam, Qvera interface engine, HL7 interfaces, APIs, endpoints, HIE connectivity, and related clinical technology applications.

Requirements

Experience with Athena EHR
Experience with Lightbeam
Experience with Qvera interface engine
Experience with HL7 interfaces
Experience with APIs
Experience with endpoints
Experience with HIE connectivity
Experience with clinical technology applications
Experience with Mirth Connect concepts
Experience with laboratory vendors (Quest, Labcorp)
Experience with imaging vendors
Experience with specialty labs
Experience with immunization registries
Experience with payer or insurance partners
Experience with Relaymed
Experience with Phreesia
Ability to analyze clinical workflows
Ability to translate business and clinical needs into application support requirements
Ability to communicate complex technical and application concepts to various stakeholders

Responsibilities

Provide day-to-day support for enterprise clinical applications including Athena EHR, Lightbeam, and related clinical technology solutions.
Investigate clinical application issues reported by operations, care teams, providers, population health users, and other enterprise stakeholders.
Monitor message and error queues to identify recurring issues, resolve one-off exceptions in a timely manner, and recommend corrective actions that improve stability, reliability, and operational efficiency.
Analyze clinical workflows to determine whether issues are caused by application configuration, workflow design, user process, integration behavior, data quality, or vendor functionality.
Translate business and clinical needs into clear application support requirements, test scenarios, acceptance criteria, and documentation.
Support application upgrades, enhancements, market expansions, implementation activities, and workflow changes by validating functionality and identifying downstream impacts.
Communicate complex technical and application concepts in clear, practical language for clinicians, operational leaders, vendors, and technical teams.
Support troubleshooting and validation of HL7 interfaces, APIs, endpoints, HIE connectivity, and related clinical data exchange processes.
Use Qvera interface engine, Mirth Connect concepts, Athena connections, logs, transaction details, interface specifications, and vendor documentation to investigate integration issues.
Analyze data flow issues involving upstream and downstream systems, including result delivery, orders, referrals, patient demographic updates, eligibility, registry submissions, and other clinical exchange workflows.
Support integrations involving laboratory vendors such as Quest and Labcorp, imaging vendors, specialty labs, immunization registries, payer or insurance partners, Relaymed, Phreesia, and other external healthcare partners.
Validate message content, endpoint behavior, authentication requirements, file formats, API payloads, and expected application outcomes from an analyst perspective.
Coordinate with vendors and technical teams to resolve connectivity, data quality, transaction failure, mapping, routing, authentication, and workflow impact issues.