Clinical Applications Analyst - Information Services (Full-Time, Exempt)

Enloe Health • Chico, CA

7d • $38 - $51

About The Position

The Applications Analyst primary role is to have a complete working knowledge of the applications and workflows for the department/clinics they support as well as a complete understanding of the upgrade and release process for these systems. The Applications Analyst will apply this knowledge to effectively provide high level support for these systems within the assigned departments/clinics. The Applications Analyst is responsible for participating in evaluating new information technology systems that focus on optimizing organizational application functions, in support of the organization business goals. Utilizing this knowledge, the Applications Analyst will work with the technical staff within Information Services and other Enloe resources to integrate technical expertise and business/clinical understanding to create solutions for applications software/hardware used by our customers. The Applications Analyst must be able to understand and perform clinical workflow, business analysis, and project management. The Applications Analyst will be required to write support documentation following standard IT protocols and have working knowledge of HIPAA and other IT security and privacy best practices. Knowledge of a variety of clinical and non-clinical applications is required. Depending on the skill set of the Analyst they may have a support focus and/or a project/workflow/implementation focus. In addition, the Applications Analyst may be required to participate in an on-call rotation as determined by their Manager.

Requirements

• Enrolled in a bachelor’s program or has a bachelor’s degree in an IT related field or Business Services and two years’ experience in Information Technology process improvement OR
• Seven years’ experience working directly with Information Technology and Process Improvement principles in a financial, business, or healthcare environment OR
• Four years’ experience in a clinic setting or specialized clinical background in an acute care setting, and at least one year active experience working directly with Information Technology and Process Improvement principles in a financial, business, or healthcare environment.
• This person must be able to apply logic to the analysis, development and implementation of complex workflow and information system solutions and be able to successfully implement these solutions in assigned area.
• Organizational and multi-tasking skills are essential for working in a complex and varied work environment.
• Conflict management skills are necessary to resolve conflicts within and among departments and disciplines throughout the Organization and with physicians.
• Change management skills are necessary to lead implementations that will result in significant changes to work flow process for associates, physicians, and physicians’ office staffs throughout the organization.
• Knowledge of operations and regulatory requirements pertaining to assigned areas of responsibility.
• Proficient in use of project management, word processing, flowcharting, database, and electronic mail software applications or the ability to learn in a short period of time.
• Analytical and grammatical skills are necessary to communicate effectively, verbally and in writing.
• Must comply with HIPAA Regulations and company confidentiality policies and procedures.
• Must be able to fulfill the essential functions of the position.

Nice To Haves

• Previous systems/application support and analysis in the healthcare industry
• Good understanding of hospital applications
• Prior information systems experience, including system installations/upgrades, analysis & support of clinical or business information systems

Benefits

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as it's earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees