Analyst Clinical Applications

Thomas Jefferson University • Montgomery County, PA

2d

About The Position

JOB SUMMARY Supports the business in identifying and implementing optimal technical solutions that integrate seamlessly with existing systems. Responsibilities include preparing work plans for system upgrades and enhancements, configuring and maintaining technical environments, and evaluating workflows to assess feasibility and resolve operational issues. Develops clear specifications and documentation, plans and executes comprehensive test scenarios, and assists in establishing technology standards. Additional duties include supporting resource estimation, ensuring timely completion of tasks, and promptly communicating any variances to management. ESSENTIAL FUNCTIONS Articulates the job's main responsibilities. This is not intended to be an exhaustive list of all essential functions or all duties performed. The essential functions listed below and percentage of time may vary between departments and locations, and are subject to change based on management discretion and organizational needs. Other responsibilities may be assigned at the discretion of management to meet organizational needs. Supports the business in identifying optimal technical solutions for issues and processes, ensuring seamless integration with other business and technology systems. Prepares business work plans to support analysis and the testing of system upgrades, modifications, and enhancements. Vendor Management to meet expected service levels. Meeting facilitation or presentation to small collaborative groups. Manage small projects Provides support for configuring, implementing, and maintaining technical requirements across development, staging, and production environments. Evaluates work processes, assesses the feasibility of small to medium project requests, and resolves operational issues. Develops clear, concise specifications and accompanying documentation as assigned or as needed Plans, develops, and executes comprehensive test scenarios to ensure thorough validation. Assists in developing technology standards Assist in estimating resources required for task completion Completes assigned tasks by the due date or documents any variances ADDITIONAL RESPONSIBILITIES "ORGANIZATIONAL IMPACT: Works to achieve operational objectives within job area with direct impact on job area results. Sets objectives for own job area to meet the objectives or goals of projects and assignments. May contribute to technical results on larger, moderately complex projects, products, or systems. Skilled use of divisional tools and software. Support and creation of artifacts as required. Participates in the On-call support program." INNOVATION & COMPLEXITY: Responsible for making adjustments or recommended enhancements in systems and processes to solve problems or improve effectiveness of job area. Implements and executes on technical initiatives and solutions. Problems and issues faced are general, and may require understanding of broader set of issues but typically are not complex. Problems may require understanding of other job areas. Problems are typically solved through drawing from prior experiences, with analysis of the issue. COMMUNICATION & INFLUENCE: Communicates with contacts typically within job area on matters that involve obtaining or providing information requiring some explanation or interpretation in order to reach agreement. May work to influence parties within own job area at an operational level.

Requirements

• High School Diploma/GED
• 1 year Application, implementation and support experience in addition to and
• 5 years Progressive experience in Information Services or
• Combination of Information Services and direct Health Care experience or
• Large-Scale implementation/Upgrades
• Comprehensive test plan development

Nice To Haves

• Bachelor’s Degree Computer Science or Healthcare
• 3 years Years of direct applications build on current software version or
• 10 years Progressive experience in Information Services or combination of Information Services and direct Health Care experience
• Information Technology Experience and/or Healthcare Operations Experience
• Implementation/Upgrade Support
• Applications Planning, Development and Implementation
• Technical Collaboration
• Strong oral and written communication skills
• Triaging On-call/DR/BC
• General technical knowledge to perform key Client Server administration and networking functions
• Project resource and budget management

Responsibilities

• Supports the business in identifying optimal technical solutions for issues and processes, ensuring seamless integration with other business and technology systems.
• Prepares business work plans to support analysis and the testing of system upgrades, modifications, and enhancements. Vendor Management to meet expected service levels. Meeting facilitation or presentation to small collaborative groups. Manage small projects
• Provides support for configuring, implementing, and maintaining technical requirements across development, staging, and production environments.
• Evaluates work processes, assesses the feasibility of small to medium project requests, and resolves operational issues.
• Develops clear, concise specifications and accompanying documentation as assigned or as needed
• Plans, develops, and executes comprehensive test scenarios to ensure thorough validation.
• Assists in developing technology standards
• Assist in estimating resources required for task completion
• Completes assigned tasks by the due date or documents any variances

Benefits

• Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees