Troubleshoots, analyzes, develops, and maintains clinical applications, procedures and other systems that satisfy the needs of the user departments. Works closely with Clinical Informaticist to design, optimize and support the EHR and related clinical systems. Reviews and provides notifications on EMR upgrades. Helps explore and develop ways to expand the capabilities of the clinical systems. Evaluates system feedback and suggests changes to the user experience with the systems. Works to continually improve information technology services for users. Serves as the primary knowledge source for the IT support staff for all EMR technology related topics. Assists in meeting data reporting criteria of the state and federal reporting. Develops trainings for staff on new software applications, as well as training new and existing users on current software. Provides troubleshooting for individual users. Provides data reporting for agency on support issues. Performs acceptance testing and documents any new problems or challenges with EMR updates. Other duties as assigned.
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Job Type
Full-time
Career Level
Mid Level