Clinical Appeal Revenue Integrity Nurse Auditor

CentraState Healthcare SystemFreehold, NJ
Onsite

About The Position

This role is responsible for auditing documentation, ensuring documentation meets medical necessity requirements, constructs appeal letters, following all federal, state and payer requirements. They serve as a liaison between clinical, coding, billing, compliance, and finance teams to promote best practices in revenue cycle operations. They will work with hospital departments including Case Management/Utilization Review, Health Information Management, Patient Financial Services, Ancillary Departments, Physicians and Nursing. They will analyze audit trends, communicate findings and collaborate with Revenue Cycle on goals and opportunities for improvement.

Requirements

  • Bachelor's degree in Nursing required.
  • Minimum of 3-5 years of RN clinical experience required, acute care preferred.
  • Current NJ RN License required.
  • Strong understanding of medical necessity criteria, clinical documentation standards, and revenue cycle processes.
  • Strong Clinical judgement and analytical skills
  • High attention to detail and accuracy
  • Excellent written and verbal communication
  • Ability to interpret regulatory and payer guidance
  • Strong collaboration and relationship-building skills to effectively relate with all members of the healthcare team
  • Ability to manage multiple priorities independently
  • Proficiency with EPIC, Microsoft Office (Excel, Word, PowerPoint)

Responsibilities

  • Review clinical denials and identify root causes
  • Write clinical appeal letters and medical necessity reviews
  • Write and submit thorough, concise, fact-based appeals to insurance companies when a service has been denied or unpaid
  • Partner with Revenue Cycle Team in methods of denials prevention
  • Conduct education and presentations re: denials for hospital wide denials prevention
  • Track and trend denial patterns and work collaboratively on actions plans to reduce denials
  • Conduct prospective and retrospective audits related to coding, billing and clinical documentation
  • Identify trends related to underpayment, overpayment or denials
  • Ensure compliance with Medicare, Medicaid and commercial payor guidelines and all state and federal regulations
  • Assist in responding to payor audits, internal audits and compliance investigations
  • Review clinical documentation to ensure accuracy, completeness, and compliance with regulatory and payer requirements
  • Identify documentation gaps affecting reimbursement and quality reporting
  • Collaborate with Physicians, Nurses, CDI and Coding teams on denials prevention
  • Support correct assignment of ICD-10, CPT and charge codes
  • Provide education on best practices and regulatory requirements of documentation
  • Analyze data and identify revenue integrity risks, trends, and improvement opportunities
  • Prepare reports and dashboards related to audit findings, denials and compliance metrics
  • Support leadership with recommendations for process improvement initiatives
  • Join and participate in national organizations to educate and improve appeal decisions and processes
  • Performs other responsibilities within the revenue integrity departments as assigned

Benefits

  • Medical, Dental, Vision, Prescription Coverage (30 hours per week or above for full-time and part-time team members)
  • Life & AD&D Insurance
  • Long-Term Disability (with options to supplement)
  • 403(b) Retirement Plan with employer match
  • 401(a) Retirement Plan with employer contribution
  • PTO
  • Tuition Reimbursement
  • Well-Being Rewards
  • Employee Assistance Program (EAP)
  • Fertility Coverage, Healthy Pregnancy Program
  • Flexible Spending & Commuter Accounts
  • Pet, Home & Auto, Identity Theft and Legal Insurance
  • Growth Opportunity and Workforce Development Initiatives
  • Continuing Education / Onsite Training
  • A warm, welcoming company culture based upon mutual respect and a collaborative goal of providing excellent patient care
  • Concierge Services with Work & Family Benefits
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