Clinical Affairs Specialist Acute Care

Teleflex•Phoenix, AZ

2d•$100,000 - $125,000

About The Position

The Clinical Affairs Specialist, MCS, supports Teleflex’s Intra-Aortic Balloon Pump (IABP) and Intra-Aortic Balloon Catheter (IABC) portfolio by meeting customer education needs throughout product adoption and use. Working with the commercial team, including Sales Representatives and Clinical Sales Specialists, the Specialist delivers presentations and didactic programs, handles objections, and positions solutions to support safe and effective use of the product portfolio. The position requires travel of up to 75% and involves customer-facing work in hospital and clinical settings.

Requirements

Registered Nurse (RN) or Certified Clinical Perfusionist (CCP).
At least five years of cardiac clinical experience in a hospital, preferably in Critical Care, including experience managing IABPs.
Current licensure and credentials applicable to the clinical specialty.
Ability to interact with different hospital specialties and explain complex technical subject matter to clinicians in hospital or clinical settings.
Self-directed, able to work independently, and able to manage multiple projects in a fast-paced environment.
Strong problem-solving, analytical, and organizational skills.
Excellent interpersonal, professional communication, and presentation skills.
Ability to handle difficult conversations and situations.
Proficiency with Microsoft Office and computer technology, including iPhone and iPad platforms.
Ability to travel domestically or internationally up to 75% of the time.
Ability to carry a detail bag weighing up to 20 pounds and lift equipment weighing up to 30 pounds.
Ability to stand and/or walk in hospitals or at meetings for 6–10 hours per day, up to five days per week.
Ability to establish and maintain vendor credentials required to enter and work in hospitals.

Nice To Haves

Previous experience as a Clinical Specialist in industry.
Fluency in Spanish.

Responsibilities

Identify and expand the customer base through professional networking, consultation on best practices and appropriate product use, and timely follow-up.
Maintain and develop expertise in the product portfolio.
Work with sales representatives and management to identify and prioritize targets and achieve corporate, regional, and territory goals.
Complete business-related administrative tasks, follow travel and expense policies, submit required reports on time, and document activities using approved forms.
Manage off-label inquiries and documentation.
Stay current on medical literature, clinical initiatives and guidelines, competitors, and industry trends, and communicate relevant information to appropriate teams.
Lead or participate in educational, scientific, and promotional activities at local, regional, and national tradeshows and exhibitions.
Provide management and sales representatives with written and verbal updates about field activity and account information.
Collaborate with Marketing, Sales, and Engineering on projects and initiatives, using critical thinking to collect and analyze data, solve problems, and determine appropriate action within established policies and procedures.
Maintain continuing education, licensure, and credentials applicable to the clinical specialty.
Comply with the Code of Conduct and all Company policies, rules, procedures, and standards.