Clinical Administrative Assistant (1.0)

Adoray Home Health and Hospice•Village of Baldwin, WI

23d•Onsite

About The Position

Come join our growing team as The Clinical Administrative Specialist who provides high-level administrative and operational support to clinical team managers and quality team. This role is dynamic and adaptable, with responsibilities that may evolve based on organizational priorities and strategic initiatives. The ideal candidate is highly organized, detail- oriented, and comfortable working in a fast-paced healthcare environment. This is an hourly 1.0 (40 hrs/wk) position with benefits located at our office in Baldwin, WI.

Requirements

Preferred graduate of two years Business school, Associate of Applied Science degree. or equivalent.
Two years’ experience in a medical setting preferred.
Familiar with medical terminology
Experience with Work and Excel Microsoft applications
Excellent communication skills with a customer service focus.
High level attention to detail
Ability to work autonomously and make independent judgments
Ability to manage conflicting priorities and handle multiple tasks/projects concurrently
Ability to work well as part of a team and independently
Exhibit excellent written and verbal communication and organizational skills
Exceptional customer service skills
Display and promote high standards of ethical conduct and behaviors consistent with organizational standards

Responsibilities

Provide administrative support to Home Health, Hospice, and Palliative Care clinical managers and quality team
Prepare, format, and maintain reports, spreadsheets, and documents using Microsoft Excel and Word
Assist with data tracking, quality metrics, and performance improvement initiatives
Maintain accurate and organized records, files, and documentation in compliance with healthcare regulations
Perform interdisciplinary team meeting preparation of materials, documentation of discussions, and timely completion of post meeting wrap up tasks.
Electronic Medical Record task hotlist management.
Prepare and distribute weekly reports to support accurate and timely patient handoffs between shifts
Coordinate and process bereavement mailings
Assist in the preparation and organization of onboarding materials for new staff
Support scheduling functions by assisting with on call calendar banners and appointment setting as assigned
Maintain and regularly update patient lists to ensure clinicians are informed of changes in patient status and care needs
Assist in the development, formatting, and distribution of the weekly clinician update newsletter to ensure timely and accurate communication of key information
Perform clerical support duties, including laminating materials, photocopying documents, and organizing and maintaining file systems
Other duties as assigned