Clinical Account Manager (Seattle)

Cleerly • Seattle, WA

2d • $130,000 - $140,000 • Hybrid

About The Position

Cleerly is a healthcare company focused on revolutionizing heart disease diagnosis, treatment, and tracking through AI-driven precision diagnostic solutions. Founded in 2017, the company has secured significant funding to support its rapid growth and mission to prevent heart attacks by providing comprehensive quantification and characterization of atherosclerosis. Cleerly operates primarily as a remote company with offices in Denver, New York, Dallas, and Lisbon. The company utilizes a variety of digital collaboration tools such as Google Workspace, Slack, Confluence/Jira, and Zoom. While remote work is common, travel is required for some roles, including up to 90% for sales and external-facing positions. Cleerly is committed to regulatory compliance and continuous improvement of its products and processes to ensure safety and effectiveness.

This specific opportunity is for a Clinical Account Manager based in Seattle, WA, to support the commercial team's growth. The role is crucial for client success, ensuring clients understand Cleerly's product offerings and facilitating patient access to Cleerly scans. Reporting to the Regional Director of Sales, the position involves working with clinical partners to identify expansion opportunities and provide ongoing clinical education to foster account growth. The ideal candidate will be highly motivated, possess a clinical background, be client-focused, result-oriented, and mission-driven. The role requires proactive support, education, and high customer satisfaction to ensure clients' success with Cleerly's cardiovascular diagnostic technology. It is a customer-facing, field-based role with a primary focus on engaging with customers, including Cardiologists, within a key market (Seattle) and assigned territory (WA, OR, AK).

Requirements

• Degree from accredited college/university.
• 5+ years of related sales and clinical experience (PA, NP, DNP or RN).
• Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software is highly desired.
• Highly coachable with the ability to learn and communicate complex programs and value propositions.
• Strong interpersonal and relationship-building skills, polished communications, the ability to manage multiple customer and internal company interactions.
• Effective project management skills while embracing change and driving solutions in otherwise chaotic environments.
• Exceptional written and verbal communication skills.
• A hard-worker, self-motivator with can-do approach and bias for action.
• Highly responsive with the ability to interpret appropriate next step actions.
• Ability to collaborate cross-functionally with both internal and external stakeholders across a vast geographic region.
• Experience with introducing new cardiovascular technologies into hospitals is highly desired.
• Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes.
• Grit, high integrity, values-based work ethic.

Nice To Haves

• Prior experience in these areas is a plus: Google Workspace (GMail, Drive, Docs, Sheets, Slides), Slack, Confluence/Jira, and Zoom Video.

Responsibilities

• Manage and maintain relationships with clinical partners to make sure they understand Cleerly and how Cleerly helps Providers in their treatment decisions for patients.
• Account development - Experience building and supporting strong clinical programs is preferred.
• Clinical / technical proficiency - Quick learner able to grasp new clinical/technical information and then disseminate to customers.
• Develop relationships with key account stakeholders, to include admin, admin support, key cardiologists, key referring physician practices, and key strategic personnel to drive awareness of Cleerly’s offerings and promote adoption.
• Customer-focused mentality.
• Drive new product and technology introductions for existing customers.
• Develop a qualified lead funnel within the existing base. Regular activities consist of formal presentations, peer-to-peer education, new physician training, and driving physician education.
• Use Salesforce.com to manage administrative tasks.
• Travel to various provider sites within a territory 50-80% of the time including the following states: WA, OR, AK

Benefits

• Total Target Compensation (TTC): Total Cash Compensation (including base pay, variable pay, commission, bonuses, etc.)
• Stock options
• Paid benefits
• Employee perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level