Clinical Account Manager
About The Position
The Clinical Account Manager supports the successful delivery and growth of Alteas Health's cardiology, pulmonary, and Patient Care Management (PCM) programs throughout an assigned territory. This role serves as a clinical and operational resource to facility staff, providers, and internal teams, helping to ensure effective program implementation, patient engagement, and service utilization across existing facility partnerships. Working independently within skilled nursing and long-term care facilities, the Clinical Account Manager is responsible for performing and coordinating spirometry services, obtaining PCM consents, supporting patient enrollment initiatives, assisting with clinical program execution, and identifying opportunities to improve patient access and facility engagement.
Requirements
- Current and valid Medical Assistant certification, or equivalent clinical healthcare experience as approved by Alteas Health
- Access to insured, reliable transportation
- Ability to travel regularly throughout assigned territory
- Strong relationship-building and communication skills
- Ability to work independently and manage multiple facility relationships
Nice To Haves
- One (1) or more years of experience in skilled nursing, long-term care, pulmonary, cardiology, or geriatric healthcare
- One (1) or more years of experience in healthcare account management, business development, provider relations, or facility relationship management
- Experience with Patient Care Management (PCM), Chronic Care Management (CCM), or related care coordination programs
- Experience performing or coordinating spirometry testing
- Experience working in a mobile or multi-site healthcare environment
Responsibilities
- Perform and coordinate spirometry testing in accordance with company protocols and clinical standards
- Educate and coach patients to ensure accurate, repeatable, and clinically appropriate spirometry results
- Document testing results and patient interactions accurately and timely within designated systems
- Obtain and document PCM consents in accordance with program requirements and compliance standards
- Support patient enrollment initiatives and assist in increasing participation in PCM services
- Travel to assigned skilled nursing and long-term care facilities throughout the territory
- Maintain a consistent visitation schedule across assigned facilities
- Serve as a clinical and operational resource to facility staff regarding Alteas Health programs and services
- Support implementation and ongoing utilization of cardiology, pulmonary, and care management programs
- Assist in identifying operational barriers impacting patient access, enrollment, or program success
- Communicate facility concerns, operational challenges, and growth opportunities to leadership
- Coordinate with providers, facility staff, and internal departments to support continuity of care and patient follow-up
- Maintain and troubleshoot spirometry equipment and related supplies as needed
- Ensure compliance with all clinical, regulatory, privacy, and company policies
- Participate in training, educational initiatives, and operational improvement efforts
- Represent Alteas Health professionally and positively throughout all facility interactions
Benefits
- Competitive compensation opportunities
- Medical, dental, and vision insurance options
- Paid time off and paid holidays
- 401(k) retirement plan eligibility
- Company-supported training and development opportunities
- Mileage reimbursement and travel support, where applicable
- Leadership support and ongoing collaboration with experienced clinical teams
- Opportunities for growth within a rapidly expanding organization
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
