UROLOGY - CLINICAL ACCESS NURSE LPN

HHC • Indianapolis, IN

33d • Onsite

About The Position

The Clinical Access Nurse, LPN serves as a main source of contact for clinical questions/refill requests/Prior Authorizations for patients of the clinic. This role is responsible for managing all phone calls and walk-ins related to prescription refills, patient questions/symptoms, pharmacy calls, physician calls, and prior authorization calls. The nurse will also handle prescription refills, patient questions, and other clinical requests via email and fax. Additionally, the role involves completing FMLA and Disability Paperwork, documenting actions in the electronic medical record, and assisting in the clinic with patient triage and nurse visits as needed. Other duties may include assisting with check-out, charge entry, CHIRP entry, stocking supplies, and special projects.

Requirements

• Current Indiana license as a Licensed Practical Nurse
• Minimum of 1 year of clinical nursing experience
• Nursing skills in operating specialized equipment
• Competence/accountability in preparing and administering medications and treatments according to policy, procedures
• Effective communication skills incorporating listening, effective interviewing techniques with patients and staff appropriate to age of the patient
• Knowledge and skills necessary to provide care appropriate to the age of patients served
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data/interpret appropriate information needed to identify each patient's requirements relative to age-specific needs
• Ability to use age appropriate communication skills
• Age appropriate cognitive abilities, skills, techniques and communications are detailed in the department/area/unit job specific/age specific competencies
• Knowledge of fundamental nursing theories, current clinical concepts, diseases/symptoms, trauma, treatments/medications, triage, appropriate diagnostic/therapeutic procedures and interventions
• Ability to function as a member of a health care team
• Ability to delegate responsibilities/duties appropriately
• Ability to follow oral/written instructions
• Ability to record/interpret information accurately
• Ability to assess and respond to patient status or needs
• Must be able to perform CPR and other technical skills required lifting, turning
• Must be able to position patients
• Must be able to wash hands thoroughly and frequently
• Must be able to help evacuate patients via stairwells
• Critical thinking skills are essential

Responsibilities

• Serves as a main source of contact for clinical questions/refill requests/Prior Authorizations for patients of the clinic
• Responsible for all phone calls/walk-ins related to prescription refills, patient questions/symptoms issues or requests, pharmacy calls, physician calls, and Prior Authorization calls
• Completes all correspondence/communication with practitioners via e-mail for refill requests and patient questions
• Checks the fax machine and completes any prior authorization requests or any other clinical requests that are faxed
• Completes FMLA and Disability Paperwork as related to clinic specialties
• Documents in electronic medical record any actions/contacts completed
• Assists in clinic if needed to triage patients, see nurse visit patients, etc.
• Performs other duties which may include, but are not limited to, assisting with check-out and charge entry, CHIRP entry, stocking supplies, and special projects

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree