Clinic Technician - Outpatient Cardiology Clinic
About The Position
The Clinic Technician at Porter Heart & Vascular Center supports efficient outpatient cardiology clinic operations and helps deliver high-quality cardiovascular care and an exceptional patient experience. Working closely with cardiologists, nurses, and other clinical staff, the technician assists with patient intake, prepares patients for diagnostic testing, and helps coordinate care in a fast-paced specialty environment. The role requires attention to detail, effective communication, compassion, and a team-oriented approach. This position assists clinicians and nursing staff in providing medical care and uses knowledge, judgment, and skills to support an excellent patient experience. The schedule is full-time, 40 hours per week, consisting of five eight-hour day shifts, Monday through Friday. Compensation is $20 to $26.75 per hour, based on experience and education.
Requirements
- High school diploma, GED, or equivalent working knowledge.
- Knowledge normally obtained through a medical terminology course; candidates who have not completed one must be willing to complete it within the first six months of hire.
- Excellent organizational skills.
- Effective human relations and communication skills.
- Working knowledge of medical terminology.
- Computer literacy and keyboarding skills.
Nice To Haves
- Certified Nursing Assistant experience.
- Additional related education and/or experience.
Responsibilities
- Prepare patients for exams and treatment by taking and recording vital signs, symptoms, other necessary measurements, and chief complaints; document pain scores as appropriate and report condition changes to clinicians.
- Assist providers with exams and minor in-office procedures, serve as a chaperone when needed, follow universal blood and body fluid precautions, and use personal protective equipment as needed.
- Prioritize patient flow through the clinical process and act as a resource to clinicians in supporting optimal patient care.
- Provide clerical support for patient notifications and documentation, including medical records, labs, authorizations, X-rays, hospital records, and prior care relevant to each visit.
- Provide complete and accurate information needed for billing related to patient encounters in a timely manner.
- Schedule and reschedule patients, confirm upcoming appointments, and inform patients of physician orders or special instructions before appointments or procedures.
- Maintain a clean and functional environment by cleaning and disinfecting equipment, exam rooms, and storage areas; disinfect equipment and instruments using appropriate solutions and sterilization procedures.
- Follow manufacturer recommendations and OSHA guidelines when handling hazardous substances; perform basic equipment maintenance and coordinate repairs as needed.
- Order supplies, stock patient care areas, and monitor inventory, including medications, injectables, and immunizations, for expired items and recalls.
- Maintain effective communication with internal and external customers and demonstrate service-oriented behavior.
- Perform duties in accordance with established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.
- Provide Foundation Health customers with an excellent service experience by consistently demonstrating core and leader behaviors.
Benefits
- Paid time off
- Medical insurance
- Vision insurance
- Dental insurance
- 401(k) with employer match
- Tuition assistance
- Student loan forgiveness
- Onsite gym
- Wellness programs
- Discount programs
- Onsite childcare services through The Learning Center
- Weekend shift differential
- Annual increases
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
