Clinic Technician - Outpatient Cardiology Clinic

Foundation Health•Fairbanks, AK

About The Position

The Clinic Technician at Porter Heart & Vascular Center supports clinicians and nursing staff in providing medical care and contributes to efficient clinic operations and a positive patient experience. Working with cardiologists, nurses, and other clinical staff in a fast-paced outpatient cardiology setting, the technician assists with patient intake, prepares patients for exams and diagnostic testing, and helps coordinate care. The role uses knowledge, judgment, and skills to support patient care and requires attention to detail, communication, compassion, and teamwork. The position is full-time, 40 hours per week, working five eight-hour day shifts, Monday through Friday. Compensation is $20 to $26.75 per hour, based on experience and education, with a weekend shift differential and annual increases. Benefits include paid time off, medical, vision, and dental coverage, a 401(k) with employer match, tuition assistance, student loan forgiveness, an onsite gym, wellness programs, discount programs, and access to The Learning Center childcare services.

Requirements

High school diploma, GED, or equivalent working knowledge.
Knowledge normally obtained through a medical terminology course; must complete a course within the first six months of hire if not previously completed.
Excellent organizational skills.
Effective human relations and communication skills.
Working knowledge of medical terminology.
Computer literacy and keyboarding skills.

Nice To Haves

Certified Nursing Assistant experience.
Additional related education and/or experience.

Responsibilities

Prepare patients for exams and treatment by taking and recording vital signs, symptoms, other necessary measurements, and the chief complaint.
Document pain scores as appropriate.
Report patient conditions that may indicate a change in condition to the clinician.
Assist providers with exams and minor in-office procedures, and act as a chaperone when needed.
Use universal blood and body fluid precautions and personal protective equipment as needed.
Prioritize patient flow through the clinical process and act as a resource to clinicians in providing patient care.
Provide clerical support for patient notifications and documentation, including medical records, labs, authorizations, X-rays, hospital records, and previous care related to each visit.
Provide complete and accurate information needed for billing in a timely manner.
Schedule and reschedule patients, confirm upcoming appointments, and inform patients of physician orders or special instructions before appointments or procedures.
Maintain a clean and functional environment, including cleaning and disinfecting equipment, exam rooms, and storage areas.
Disinfect equipment and instruments using appropriate solutions and sterilization procedures.
Follow manufacturer recommendations and OSHA guidelines when handling hazardous substances.
Perform basic equipment maintenance and coordinate needed maintenance and repairs.
Order supplies and stock patient care areas.
Monitor inventory, including medications, injectables, and immunizations, for expired items and recalls.
Maintain effective communication with internal and external customers and demonstrate service-oriented behavior.
Perform duties according to established policies, procedures, regulatory and accreditation requirements, and applicable professional standards.
Provide Foundation Health customers with an excellent service experience by consistently demonstrating core and leader behaviors.