Clinic Support Specialist (travel between offices) - Pittsburgh, PA

CQ Partners • Penn Hills, PA

22d • Onsite

About The Position

Clinic Support Specialist Join a Team That Helps People Hear Better Every Day! At Hearing Unlimited, we believe every patient deserves an exceptional experience from the moment they walk through our doors. We're looking for a Clinic Support Specialist who is flexible, organized, and passionate about providing outstanding customer service while supporting our front office teams across multiple clinic locations. If you enjoy variety in your workday, love helping people, and thrive in a fast-paced healthcare environment, we'd love to meet you!

Requirements

• Friendly and compassionate
• Highly organized
• Adaptable and flexible
• Dependable and self-motivated
• Detail-oriented
• Comfortable multitasking in a fast-paced environment
• A strong communicator

Nice To Haves

• Previous medical front office experience
• Appointment scheduling experience
• Insurance verification experience
• Electronic Medical Record (EMR) experience
• Inventory management experience
• Customer service background helpful
• Hearing healthcare experience is a plus

Responsibilities

• Covering Front Office Managers during vacations, PTO, and unexpected absences
• Traveling to any Hearing Unlimited office location as assigned
• Greeting patients with warmth and professionalism
• Confirming appointments and helping maintain full provider schedules
• Scheduling appointments according to Hearing Unlimited guidelines
• Checking patients in and out
• Answering incoming calls and making outbound patient calls
• Collecting payments and maintaining accurate patient records
• Verifying insurance and updating patient information
• Assisting with hearing aid inventory and office supplies
• Supporting providers and helping ensure smooth daily clinic operations

Benefits

• Paid Vacation
• Paid Time Off (PTO)
• Paid Holidays
• Monday–Friday work schedule
• Supportive and team-oriented work environment
• Opportunity to work with an organization dedicated to improving lives through better hearing

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed