Clinic Support Specialist (2836)

CenterPointe • Lincoln, NE

2d • Onsite

About The Position

This role is for a Clinic Support Specialist within a residential facility, focusing on providing pivotal, industry-leading behavioral health services. The specialist will manage program waitlists, provide updates to individuals seeking treatment, offer administrative support, and maintain medical records. A key aspect of the role involves verifying client financial information and payer sources to ensure program eligibility. The position requires maintaining a high standard of care and making a significant difference in the lives of individuals addressing mental health and substance use concerns.

Requirements

• At least 21 years of age
• 2 or more years' experience providing administrative support/clerical functions to a medical or behavioral health office, records management, managing referrals, insurance authorizations, or similar work in a related field.
• Valid NE driver's license with clean DMV record

Responsibilities

• Work positively as a team member within a residential facility, alongside a team of professionals who are providing pivotal, industry-leading behavioral health services to those in need
• Manage program waitlists with referrals from multiple external providers, keeping the clinical teams involved and updated every step of the way
• Provide updates and follow-through to individuals seeking residential treatment
• Assist in providing administrative/clerical support to facility staff (answering phone calls, sending correspondences, etc.)
• Update medical records with contacts, insurance/payer source information, and continuously assure accuracy in these areas
• Verify client payer source, Medicaid eligibility status, financial information, and assist in determining eligibility for program participation and (when applicable) payer source
• Maintain our agency's high standard of care in working with consumers
• Make a huge difference in the lives of people who need support to address their mental health and substance use concerns

Benefits

• Flexible scheduling options
• Generous paid leave policies including Mental Wellness hours, accrued vacation and sick time, and 8 annual holidays (plus a day off for your birthday every year!)
• Affordable Health, Dental, & Vision insurance
• Free Group Life Insurance, AD&D and LTD policies for all full-time employees
• 403(b) retirement plan with employer contribution
• Professional Development Leave
• Internal and external trainings
• Job enhancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed