Clinic Support Representative - Bilingual Float

Swope Health • Kansas City, MO

9d • Onsite

About The Position

As a Clinic Support Representative for Swope Health, you are here to create a pleasant and seamless patient experience during all activities primarily related to the front office of a clinic including patient registration, and provide other support as needed. Clinic Support Representatives promote a high level of customer service and a caring environment for patients, always acting in the best interest of the patient. If you have a passion for service, and helping others, this is a role for you. ALL CANDIDATES MUST BE FLUENT IN SPANISH AND ENGLISH.

Requirements

• High school diploma
• 4 or more years of customer service experience in a medical office/clinic, or hospital registration/admissions setting
• Insurance Verification experience
• Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions.
• Proficient computer skills
• Fluent in Spanish and English

Responsibilities

• Create a pleasant and seamless patient experience during all activities primarily related to the front office of a clinic including patient registration.
• Provide other support as needed.
• Promote a high level of customer service and a caring environment for patients, always acting in the best interest of the patient.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED