Clinic Supervisor

Bay Area Retina AssociatesOakland, CA
$74,000 - $85,000Hybrid

About The Position

Our mission and vision here at BARA are accomplished through teamwork. You would be joining a mix of motivated, team-oriented professionals. Our physicians and employees grow and benefit from a professionally challenging work environment, working together as an organization that gives individuals the opportunity to meet personal goals for growth while they work together in a pleasant and harmonious workplace.

Requirements

  • Medical clinic supervisory experience.
  • Excellent patient relations.
  • Ability to handle multiple tasks simultaneously.
  • Exceptional organizational skills.
  • Excellent communication, both written and verbal.
  • Leadership abilities and strong interpersonal skills.
  • Ability to train others.
  • Minimum high school diploma.
  • Must be able to remain in a stationary position for 50% of scheduled shift or more, be able to frequently move about the office to direct patients, access office supplies, and equipment, and be able to lift up to 50 pounds.
  • Must be able to communicate with patients to convey necessary medical and financial information and document accurately in EMR and practice management system.

Nice To Haves

  • College degree or continuing education courses desirable.
  • 3 years of past medical clinic, front desk, or surgery scheduling experience.

Responsibilities

  • Oversight of daily operations in assigned clinics.
  • Facilitates smooth clinic flow and communication between all departments.
  • Ensures compliance with existing policies and procedures and works with the Operations Manager to devise new policies and procedures.
  • Assist Operations Manager in hiring of clinical staff, perform competency administration and assist with training for all new hires and annual competencies for existing staff.
  • Examine and resolve complaints received from staff, visitors, patients, and physicians, in partnership with the Operations Manager.
  • Performs annual reviews alongside the Operations Manager.
  • Schedules staff and ensures coverage if absences on a daily basis with assigned region.
  • Approve staff PTO, approve staff timecards weekly.
  • Ensures the maintenance of a safe and functional clinic environment, including facilities, equipment, and supplies.
  • Weekly huddle with office leads and with the Operations Manager.
  • Participation in Operations meetings as needed.
  • Lead monthly location meetings and prepare metrics as assigned.
  • Works with Operations Manager to monitor assigned clinic budgets and resource management.
  • Back-up Photographer: Performs OCT, FAF, Fluorescein Angiography, and Fundus Photography on a variety of devices.
  • Maintain photography supplies, cameras, and equipment.
  • Back-up Technician: Test patient’s far acuity, near acuity, peripheral vision, depth perception, visual field, and tonometry and enter into EMR.
  • Dilation of eyes.
  • Room patients and assist doctor with numbing, rinsing, and procedure set up, and any other ophthalmic technician duties, as needed.
  • Back-up Front Desk: Check patients in, give forms to new patients, update histories on established patients, check out, make follow-up appointments, and any other front desk duties, as needed.
  • Other duties as assigned by Operations Manager or physician.
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