Clinic Supervisor - Dental

Sunrise Community Health Center • Greeley, CO

2d • $26 - $34 • Onsite

About The Position

The Clinic Supervisor - Dental manages the day-to-day operations of the dental office. This role supervises support staff and works closely with the Clinic Manager to ensure smooth workflows, consistent use of policies and procedures, and a positive experience for patients.

Requirements

• High School Diploma or general education degree (GED).
• Dental Assistant training, and/or 2-4 years related experience and/or training, or the equivalent combination of education and experience.

Nice To Haves

• Associates Degree in Medical Staff Services Management preferred.
• Bilingual English/Spanish preferred.
• Community Health Care experience preferred.

Responsibilities

• Assigns tasks and provides daily on-site supervision, guidance, and interpretation of established office procedures.
• Ensures all patients are greeted warmly and assisted promptly and professionally.
• Oversees patient triage; obtains and records medical/dental histories and vital signs as needed.
• Assists dentists during procedures and provides backup support to clinical staff when necessary.
• Verifies insurance coverage, obtains copies of insurance cards, and ensures accurate records for billing purposes.
• Collects co-pays and other payments, counsels' patients regarding account balances.
• Participates in Quality Improvement (QI) and Risk Management initiatives; addresses and documents patient concerns following CQI protocols.
• Ensures accuracy, completeness, and confidentiality of patient records at all times.
• Monitors patient flow and wait times to improve overall service delivery.
• Coordinates with the enrollment and back-office teams to optimize patient flow and experience.
• Collaborates with the Clinic Manager to maintain compliance with clinical and operational policies and procedures.
• Reviews and monitors utilization reports to ensure accountability and improve patient access.
• Ensures effective provider and support staff scheduling to optimize resources and meet patient demand.
• Ensures patient needs are being appropriately addressed through scheduling and triage.
• Participates in collaborative measures.
• Follows and initiates policy for standing orders.
• Participates in planning and follow through on CQI measures.
• Oversees dental supplies inventory and ordering.
• Maintains staff levels per FTE guidelines.
• Assists with onboarding, training, and skill assessments for new and existing employees.
• Collaborates with the Clinic Manager to conduct timely and objective staff performance evaluations.
• Fosters a team culture focused on achieving departmental and organizational goals; regularly recognizes and celebrates team achievements.

Benefits

• Up to 8-weeks of Paid Time Off (to include Vacation, Personal, 12 observed Holiday, and Sick Leave)
• Medical Insurance
• Dental & Vision Insurance
• Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Long-Term Disability (LTD)
• FSA Medical Flexible Spending Account
• FSA Dependent Care Spending Account
• Employee Assistance Program
• Competitive 401K Plan
• Loan Forgiveness Programs
• Referral Bonus
• Tuition and Training Reimbursement
• Agency Wide Training
• Master Class Subscription
• Employee Recognition Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED