Clinic Scheduling/Registration

Hancock County Health System • Britt, IA

2d • Hybrid

About The Position

This role is responsible for greeting patients, obtaining required information including insurance and identification, answering phones and transferring calls appropriately. The position requires competence in registering and scheduling patients in the electronic health record, collecting payments, and preparing any additional items as requested for patient appointments. The hours are full-time, 80 hours per pay period, from 7:00 am to 3:30 pm, Monday through Friday. The primary location will be the Britt Medical Clinic, but the individual must be willing to travel to other locations if needed.

Requirements

• High school graduate or equivalent
• Excellent customer service skills
• Computer skills
• Ability to organize, prioritize, and multi-task
• Telephone etiquette
• Ability to work well with others as a team

Nice To Haves

• Previous experience in a clinical office setting
• Medical terminology

Responsibilities

• Greeting patients
• Obtaining required information to include insurance and identification
• Answering phones and transferring calls appropriately
• Registering and scheduling patients in electronic health record
• Collection of payments
• Preparing any additional items as requested for patient appointments
• Willing to travel to other locations if needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED