Clinic Scheduling Coordinator

The Ohio State University • Columbus, OH

2d • $18 - $24 • Onsite

About The Position

The Ohio State University College of Dentistry is seeking a Clinic Scheduling Coordinator for its predoctoral clinic in Pediatric Dentistry. The predoctoral clinics are an important part of the health care delivery system ensuring optimal health care experience for our dental patients and students. This position serves as an integral member of the Pediatric Dental Clinic and is the primary contact with the public. The position is responsible for all revenue cycle functions for the clinic including, but not limited to, checking-in and -out, taking calls, managing voicemails, scheduling follow-up appointments, processing insurance billing and cashier functions.

Requirements

• 2 years’ experience in customer service or communications
• Analyzing & interpreting information
• Operation of computer and related peripheral equipment
• Information research & analysis
• Ability to complete appropriate correspondence to maintain patient communication
• Working as a team member
• High level of emotional intelligence
• Able to develop positive working relationships with a diverse population
• Able to create and analyze patient data with a high level of accuracy
• Background check
• Alcohol and drug screening

Nice To Haves

• 4-6 years’ experience scheduling patient appointments accurately in a medical or dental setting
• Working knowledge of electronic health record (EHR) software
• Developed organizational skills
• Excellent verbal and written communication skills
• Very detail orientated
• High level of proficiency using Microsoft Office in a business environment
• Self-motivated individual capable of making informed decisions independently
• Open to develop and create on-going process improvements

Responsibilities

• Checking-in and -out patients
• Taking calls
• Managing voicemails
• Scheduling follow-up appointments
• Processing insurance billing
• Cashier functions
• Maintain office appearance
• Serving and assisting customers

Benefits

• Medical, dental and vision coverage
• Paid time off, including sick and vacation time
• 11 holidays
• State retirement plan or an alternative retirement plan, both with generous employer contributions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed