Clinic Scheduler - Sport & Spine Clinic - Full Time / Days

Island Health•Anacortes, WA

1d•Onsite

About The Position

At Island Health, every team member plays an important role in providing exceptional patient care — including our Clinic Scheduler. We’re looking for a reliable, detail-oriented individual to join our team and help maintain a clean, safe, and welcoming environment for patients, staff, and visitors. In the Clinic Scheduler role, you will play a key role for assisting the Island Sports and Spine providers in coordinating with multiple departments, physicians and facilities to provide timely access to specialty care. The Clinic Scheduler coordinates the scheduling of outpatient procedures at Island Hospital; diagnostic testing, outside referral management, including the care provided in the clinic setting. Employee will communicate and provide patients and appropriate departments with detailed and accurate verbal/written instructions as directed by the clinic providers.

Requirements

Prior experience working in a medical office
Ability to maintain confidentiality and protect sensitive data at all times.
Ability to work collaboratively and support efforts of team members.
Ability to identify and follow verbal and/or written instructions
Strong organizational skills.
Ability to prioritize tasks.

Nice To Haves

HS Diploma or GED Preferred.
Experience with CPT, ICD9 coding and medical terminology preferred.
Experience in a healthcare setting preferred.

Responsibilities

Coordinates and schedules patient injections, diagnostic testing and outside referrals; including the detailed completion of orders and requests to include pre-certifications for diagnostic testing as required.
Counsels patients on hospital registration, diagnostic and procedure prep instructions, pre and post-procedure instructions and answering general pre and post-procedure questions.
Manages provider’s work schedule to coordinate with procedure schedule, diagnostic imaging and clinic schedule.
Responsible for entering all scheduled procedures into the clinic scheduling systems including changes and additions to the procedure schedule.
Reviews clinical chart for accuracy; request and obtain any additional outside diagnostic studies prior to patient appointment. Request office insurance authorizations if required.
Reviews physician’s desk for appropriate staff notes, correspondence, records and clinic notes.
Processes patient recall in a timely manner to include: coordinating with patient appointment coordinator for recall notification, scheduling up clinic appointments, diagnostic testing and or procedures.
Provide back up support to the patient appointment coordinator for questions and scheduling issues
All other duties as assigned.