Clinic Revenue Cycle Billing Clerk

North Caddo Hospital Service•Vivian, LA

9d•Onsite

About The Position

The Clinic Revenue Cycle Billing Clerk is responsible for assisting in all areas of the business office daily operations. This role requires strong organizational skills, effective time management, and the ability to maintain a high standard of work under pressure. The position involves handling billing issues in compliance with HIPAA guidelines, accurately balancing payments and charges, and verifying insurances. The clerk will also be responsible for entering payments into the billing system, working unpaid claim reports (AR), and filing claims. This role is crucial for the smooth functioning of the clinic's business office and requires integrity, trust, and a commitment to excellence.

Requirements

Ability to plan ahead, be well-organized, and manage time well.
Ability to effectively use time to complete job assignments.
Ability to work with integrity, trust, and commitment.
Ability to verify insurances correctly.
Ability to enter payments into the billing system.
Ability to work unpaid claim reports (AR).
Ability to file claims to primary and secondary insurances.
Problem-solving skills: identify and resolve problems in a timely manner, gather and analyze information skillfully.
Customer service skills: manage difficult client/customer situations, respond promptly to customer needs, solicit customer feedback to improve service, respond to requests for service and assistance, and meet commitments.
Planning/organizing skills: prioritize and plan work activities and use time efficiently.
Quality control: demonstrate accuracy and thoroughness, monitor own work to ensure quality, and apply feedback to improve performance.
Quantity: meet productivity standards and complete work in a timely manner.
Adaptability: adapt to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events.
Dependability: consistently at work and on time, follow instructions, respond to management direction, and solicit feedback to improve performance.
Safety and security: observe safety and security procedures and use equipment and materials properly.
High School Diploma.
1-2 years of experience.
Ability to read and comprehend complex instructions, lengthy correspondence, and memos.
Ability to write simple to complex correspondence.
Ability to present information in one-on-one and small group situations to customers, clients, and other employees effectively.
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to apply common sense understanding to carry out detailed, written or oral instructions.
Ability to deal with problems involving some variables in standardized situations.

Nice To Haves

Education and experience outlines are ideal qualifications/assets but do not necessarily reflect the requirements of the position.
Being flexible to work on weekends and at nights.

Responsibilities

Assisting in all areas of the business office daily operations.
Answering phones in a professional and courteous manner.
Following HIPAA guidelines when handling billing issues.
Accurately balancing all payments and charges daily.
Maintaining a high standard of work even under pressure of deadlines and frequent interruptions, remaining professional, responsive, and cooperative.
Working with integrity, trust, and commitment, setting an example for others.
Verifying insurances correctly.
Entering payments into the billing system by effectively posting insurance payments and proficiently opening, closing, and printing batches daily.
Working unpaid claim reports (AR) for the assigned clinic.
Filing claims to primary and secondary insurances as needed.
Performing other duties assigned by Director, Clinic Manager, COO and/or CEO.