Clinic Rehab Assistant - Wound Care

HealthPartners•Maple Grove, MN

2d•$20 - $29•Onsite

About The Position

TRIA is looking to hire a Clinic Rehab Assistant to join our wound care rehabilitation team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. Performs a variety of clerical and clinical tasks assisting the Rehabilitation Services Care Teams in providing outstanding patient care and services.

Requirements

Six months experience in a customer service job, or medical related experience in a hospital, rehab, or clinical setting.
Must be able to work independently under the supervision of multiple rehabilitation professionals on recurring assignments.
Should have critical thinking skills and be able to problem-solve.
Strong verbal communication, customer relations and listening skills are essential.
Good telephone etiquette, money handling, and keyboarding skills are needed.
Must be able to promote and maintain good customer relations and patient confidentiality.
Must be able to effectively communicate in person and over the phone with a wide variety of patients (i.e., Those with speech and hearing impairments, those requiring interpreters)
Ability to work in a fast-paced environment that includes switching between tasks.
Comfortable working with computers and learning new equipment and software as needed within the scope of the role.
Knowledge of medical terminology.

Responsibilities

Greet patients and families upon arrival and provide basic assistance as needed
Notify therapists/providers when patients arrive
Assist with rooming patients and preparing them for treatment
Support patient positioning and comfort during wound care visits
Monitor patient wait times and assist with flow as directed
Prepare wound care carts prior to treatments (supplies, PPE, dressings)
Set up and break down treatment rooms for wound care visits
Assist therapists and providers during wound care treatments within training and scope
Support bedside wound care with therapists as assigned
Assist with paging MDs, PAs, NPs, and Access Assistants when needed
Coordinate patient transport using approved paging workflows
Clean and reset rooms between patients following infection control standards
Complete daily cleaning checklist and initial when complete
Clean wound carts, modality carts, treatment surfaces, chairs, stools, and countertops
Empty dirty linen bags and manage linens appropriately
Check temperatures for paraffin, splint pan, hydrocollator, and cold packs
Report broken or damaged equipment and submit work orders
Stock wound care and clinic supplies
Take inventory of needed supplies and assist with ordering as directed
Check medication and supply expiration dates (weekly/monthly tasks)
Assist with faxing, copying, and organizing clinic materials
Complete daily task lists and sign off when complete
Assist with general clinic organization and support tasks as needed