Clinic Receptionist

Sullivan County Community Hospital • Sullivan, IN

1d • Onsite

About The Position

This role involves registering patients, managing appointments, handling billing and insurance information, and ensuring smooth communication within the clinic. The receptionist will be responsible for maintaining patient records, collecting payments, and providing excellent customer service to patients and staff.

Requirements

• High school graduate or equivalent
• One year experience in office or hospital setting
• Experience with billing and insurance
• Ability to communicate effectively both verbally and in written reports
• Consistently complies with established Behavioral Expectations

Responsibilities

• Registers all patients, gives new patients medical forms to complete
• Verifies patient demographic, employment and insurance information
• Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager
• Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients
• Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members
• Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits
• Maintains a good working relationship with office/clinic staff members and providers
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED