Clinic Receptionist Center for Women%27s Health

ScionHealth • Watertown, MA

1d

About The Position

Be part of Watertown Regional Medical Center, an acute-care hospital in southeastern Wisconsin that consistently earns national awards for its high-quality care from the likes of Becker's Hospital Review, Chartis, Healthgrades, The Leapfrog Group, and parent company ScionHealth. Watertown Regional's exceptional care across multiple specialty services is also reflected in its numerous accreditations and certifications. Join our team and grow your career in a hospital where everyday excellence meets or exceeds expectations.

Requirements

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role.
• Prior experience that demonstrates ability to work effectively under minimal supervision in a fast-paced environment

Nice To Haves

• Prior Experience in a hospital or medical office setting

Responsibilities

• Performs patient registration for scheduled and unscheduled admissions, outpatient procedures, and emergency department services.
• Obtains and verifies patient demographic, billing, and insurance information, ensuring accuracy and completeness.
• Distributes and explains forms, documents, and educational materials to patients or their caregivers.
• Coordinates with physician offices, nursing units, and other departments to facilitate the admissions process.
• Verifies insurance benefits and obtains pre-certifications and authorizations as required.
• Collects co-pays, deductibles, and other payments; provides referrals for financial counseling as needed.
• Maintains accurate records of patient interactions and documents actions taken to resolve inquiries.
• Participates in call rotations as scheduled to support admissions desk coverage.
• Ensures compliance with organizational policies regarding patient confidentiality and HIPAA regulations.
• Maintains a clean and organized workspace, including sanitizing equipment and workstations.
• Assists with additional administrative duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED