Clinic/Practice Assistant, Sports Medicine
About The Position
Join our Sports Medicine team as a Clinic/Practice Assistant, where you’ll play an important role in supporting daily practice operations, coordinating patient visits, and helping care teams deliver efficient, high-quality service. In this per diem role, you will help fill staffing gaps caused by call-outs, vacations, leaves, and vacancies. You will perform a combination of administrative and clerical responsibilities that help keep the practice running smoothly, including patient scheduling, check-in and check-out processes, phone coverage, documentation, and other front-office activities. This position is ideal for someone who enjoys working in a fast-paced healthcare environment, communicating with patients and team members, and keeping details organized.
Requirements
- High school diploma or equivalent required.
- 0–1 year of healthcare office experience required.
- Basic proficiency with Microsoft Office applications.
- Understanding of office operations and procedures, including filing, copying, scanning, printing, and faxing.
- Ability to manage phone calls, answer routine questions, and resolve routine issues appropriately.
- Strong written and verbal communication skills.
- Ability to read and understand work-related documents and communicate clearly through email, memos, letters, and phone messages.
- Strong organization, time management, and multitasking skills.
- Ability to follow established protocols and work effectively within practice systems.
Responsibilities
- Schedule patient appointments and maintain accurate appointment records.
- Greet and assist patients throughout their visit experience.
- Answer phones, respond to routine inquiries, take messages, and help coordinate appointments.
- Support check-in, check-out, and patient flow processes.
- File, scan, print, and organize patient-related materials and appointment schedules.
- Process billing forms and scan documents into the patient medical record.
- Request patient medical records and laboratory test results as needed.
- Open, distribute, and manage incoming mail or faxes.
- Prepare forms, records, schedules, memos, and other documents as directed.
- Support prior authorizations, referrals, registration verification, and related administrative tasks.
- Monitor waiting room activity and help respond to patient information needs.
- Accept co-payments when required.
Benefits
- Medical, dental, and vision insurance
- A robust retirement savings program
- Generous paid time off
- Tuition assistance and professional development support
- And other perks!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
