Clinic Pod Scheduling Coordinator

FRANKLIN GENERAL HOSPITAL • Hampton, IA

3d • Onsite

About The Position

At Franklin General Hospital, we are committed to delivering a five-star patient experience from the very first interaction. Our clinic team plays a vital role in ensuring patients feel welcomed, supported, and well cared for. Have you been waiting for the perfect office position? This could be it! The Clinic Pod Scheduling Coordinator plays a key role in creating a positive patient experience by managing scheduling and being the friendly voice patients hear first. This position requires strong attention to detail, excellent customer service skills, and comfort working with computer systems.

Requirements

• Strong attention to detail and organizational skills
• Friendly, professional demeanor with excellent customer service skills
• Proficiency in computer systems and scheduling software
• Ability to multitask and work in a fast-paced environment
• Strong communication and interpersonal skills

Responsibilities

• Schedule patient appointments accurately and efficiently
• Serve as the first point of contact for patients by phone
• Provide excellent customer service and create a welcoming experience
• Maintain and update scheduling systems
• Coordinate with clinic staff to ensure smooth daily operations
• Perform general administrative and clerical tasks

Benefits

• Supportive and team-oriented work environment
• Consistent daytime schedule with no weekends or holidays
• Opportunity to make a meaningful impact on patient experience
• Professional growth opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed