Clinic Phlebotomist

Advocate Health and Hospitals Corporation • Grafton, WI

6d • Onsite

About The Position

This is a full-time position in the WI ACL Laboratories at the AAH Cedar Creek Clinic. The role involves performing phlebotomy and collecting various specimens from patients of all age groups. Responsibilities include ensuring patient safety, accurate specimen collection and labeling, processing specimens for testing, and performing limited laboratory testing. The position also requires answering phones, assisting with inventory, processing specimens for transport, and documenting information for quality assurance. The phlebotomist must be knowledgeable about age-specific patient care and demonstrate excellent communication and customer service skills. This role may involve exposure to various agents and human blood/body fluids, requiring appropriate personal protective equipment.

Requirements

• High School Graduate.
• No experience required.
• Demonstrates knowledge and experience in phlebotomy or related laboratory function.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Excellent verbal and written communication skills.
• Good listening skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Nice To Haves

• Saturday rotation included

Responsibilities

• Verifies positive patient identification to ensure patient safety.
• Assesses patient reactions to specimen procurement.
• Performs Venipuncture and collects other specimens from newborn, pediatric, and adult patients according to established protocol.
• Obtains medical assistance when judged necessary.
• Obtains specimens according to priority and scheduled draw times.
• Ensures completion of specimen collection functions according to protocol.
• Ensures that specimens are properly labeled and suitable for testing.
• Resolves specimen identification and/or requisition problems and clarifies requests.
• Performs limited testing under Clinical Laboratory Improvement Amendments (CLIA), 1988 guidelines according to established policies and procedures.
• Answers and screens telephone calls.
• Assists with inventory and maintains supplies and/or equipment.
• Provides assistance in support of Billing and other business functions.
• Accepts specimens from a variety of internal and external customers.
• Receives and sorts specimens.
• Packages and tracks specimens for transport.
• Processes specimens for testing, including aliquoting, pre-analytical steps, and loading instruments, while maintaining proper specimen identification.
• Responds to additional specimen procurement requests via pager or other means.
• Orders and verifies test requests.
• Documents appropriate information for quality assurance/improvement according to established protocol.
• Runs quality control checks.
• Takes appropriate action to notify providers of stat, critical and other abnormal results as defined by policy and procedure.
• Performs laboratory result entry in the computer system.
• Performs internal and external proficiency testing in the same manner as patient samples.
• Reviews various pending and management reports.
• Generates and distributes reports.
• Instructs employees and students in phlebotomy, data entry and specimen processing functions.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
• Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

• Comprehensive suite of Total Rewards
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED