Clinic Operations Manager | ABA Therapy

The Treetop ABA Therapy • Wilmington, NC

10d • $55,000 - $65,000 • Onsite

About The Position

The Treetop ABA Therapy is growing and looking for an Operations Manager to join their Wilmington, NC clinic. This role is responsible for keeping the clinic running smoothly, overseeing daily operations, managing scheduling and care coordination, supporting behavior technicians and administrative staff, and partnering closely with the Clinic Director. The Operations Manager will also play a key role in creating a welcoming environment for families and helping build strong relationships within the local community.

Requirements

• 2+ years of experience in ABA or behavioral health
• Strong customer service and communication skills
• Ability to organize, multitask, and problem-solve in a fast-paced setting
• Experience supporting or leading teams
• Comfortable working on-site in a clinic environment
• Self-motivated and collaborative

Nice To Haves

• 3+ years Experience with scheduling, medical front office, or clinic operations preferred

Responsibilities

• Managing day-to-day clinic operations and front office needs
• Overseeing client and staff scheduling to ensure quality service delivery
• Supporting staff and helping new team members onboard successfully
• Partnering with the Clinic Director to ensure smooth clinic operations
• Assisting with community outreach and relationship-building

Benefits

• Paid time off
• paid holidays
• paid training
• Health & dental insurance
• 401(k) retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed