Clinic Operations Manager 1

Baylor Scott & White Health

About The Position

The Clinic Operations Manager 1 coordinates activities in physician offices, clinics, or other areas. This ensures high-quality, patient-centered care and compliance with policies, procedures, and standards.

Requirements

  • Demonstrated leadership, communication and problem-solving skills.
  • Demonstrated effectiveness in team development strategies.
  • Demonstrated ability to evaluate and balance team and person workloads through effective time management, prioritization and organizational skills.
  • Able to travel as required.

Responsibilities

  • Manages daily activities in a physician office, clinic or other patient care facility to ensure efficient office operations.
  • Coordinates staffing, coverage and procedures to ensure needs of the facility are met in a timely and effective manner.
  • Develops, reviews, revises, submits and implements policies, procedures, and priorities for practice that are aligned to the organization's targets.
  • Interviews, selects, trains, supervises, evaluates, counsels, and recommends termination of assigned employees.
  • Approves and contributes to in-service education programs for assigned team members.
  • Submits invoices to accounts payable, monitors cash collections, and coordinates accounts receivable management.
  • Communicates with various departments to coordinate services, resolve operational problems, and improve quality of patient care.
  • Provides information to physicians, community groups, and referral agencies about programs provided by practices.
  • Investigates, resolves and documents resolution of patient complaints.

Benefits

  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1
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