Clinic Operations Director

Ortho Sport and Spine Physicians • Atlanta, GA

7d • Hybrid

About The Position

Ortho Sport & Spine Physicians (OSSP) is a nationally recognized orthopedic and spine practice committed to delivering exceptional patient care through clinical excellence, operational efficiency, and outstanding customer service. We are seeking an experienced Regional Director of Clinic Operations to oversee the operational performance of multiple outpatient clinics. Reporting to the Vice President of Clinic Operations, this leader will drive operational excellence, develop high-performing teams, ensure regulatory compliance, and support continued organizational growth.

Requirements

• Bachelor's degree in Healthcare Administration, Business, Nursing, or a related field (or equivalent experience).
• 5+ years of healthcare operations leadership experience.
• Multi-site clinic management experience.
• Strong leadership, financial, communication, and organizational skills.
• Ability to travel throughout the assigned region.

Nice To Haves

• Master's degree (MBA, MHA, MSN, or related field).
• Orthopedic, spine, or other specialty practice experience.
• Experience with electronic medical record (EMR) systems.

Responsibilities

• Provide operational leadership for multiple clinic locations.
• Lead, coach, and develop Clinic Managers and their teams.
• Ensure appropriate staffing levels to support patient care and clinic performance.
• Monitor operational, and patient satisfaction metrics while implementing improvement initiatives.
• Partner with providers and executive leadership to achieve organizational goals.
• Promote exceptional patient experiences and efficient clinic workflows.
• Ensure compliance with OSHA, HIPAA, infection control, quality initiatives, and company policies.
• Participate in employee performance management, coaching, and corrective action in partnership with Human Resources.
• Lead operational projects and support new clinic openings, acquisitions, and strategic initiatives as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager