Assistant Director, Clinic Operations

New York University • New York, NY

1d • $88,325 - $108,325

About The Position

This position provides direct oversight and management support within Clinical Operations group practices for the delivery of patient care services including: Patient Recruitment and Registration, Patient Scheduling, Staff Training/cross-training and onboarding training, policies and procedures for Clinical Administration. Provide direct management oversight of pre-doctoral academic administration and monitoring of many aspects of the pre-doctoral student's education. Create and implement written policies, protocols, procedures and standards for all Clinic Operations and Administration to ensure compliance with state regulations. Assist Clinical Administration with appropriate planning and execution of internal assessments and reviews of patient financial records to support patient care compliance for billing and revenue cycle management. Assists with the development of appropriate patient recall strategy to support patient centered care recruitment and clinical revenue cycle strategy.

Requirements

• Bachelor's Degree
• 5+ years relevant management experience in a healthcare setting or equivalent combination of education and experience.
• Ability to problem solve, multi-task and effectively communicate with healthcare providers and patients.
• Possess excellent organizational skills and be patient service oriented.

Nice To Haves

• Master's Degree healthcare administration
• 3+ years experience in a large dental clinic operation.
• Knowledge of dental terminology, diagnoses and understanding of multiple treatment modalities
• Familiarity with Article 28 and related health protocols.
• Evaluation and detailed understanding of trends within the dental/medical community.

Responsibilities

• Provide direct oversight and management support within Clinical Operations group practices for the delivery of patient care services including: Patient Recruitment and Registration, Patient Scheduling, Staff Training/cross-training and onboarding training, policies and procedures for Clinical Administration.
• Provide direct management oversight of pre-doctoral academic administration and monitoring of many aspects of the pre-doctoral student's education.
• Create and implement written policies, protocols, procedures and standards for all Clinic Operations and Administration to ensure compliance with state regulations.
• Assist Clinical Administration with appropriate planning and execution of internal assessments and reviews of patient financial records to support patient care compliance for billing and revenue cycle management.
• Assist with the development of appropriate patient recall strategy to support patient centered care recruitment and clinical revenue cycle strategy.

Benefits

• In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $88,325.00 to USD $108,325.00.
• NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040.
• NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level