Clinic Operations Coordinator

Anderson Sport and Wellness • Newport Beach, CA

44d • Onsite

About The Position

Anderson Sport and Wellness is seeking a highly organized and detail-oriented Clinic Operations Coordinator to manage daily clinic operations and ensure smooth workflow. This role is crucial for maintaining an exceptional patient experience and supporting the clinic's growth. The ideal candidate is operationally minded, enjoys systems and checklists, and can bring order to chaos. While some light people leadership is involved in coordinating a small part-time team, the primary focus is on operational excellence. This position offers a clear path to becoming a Clinic Operations Manager and has the potential to grow with the company's expanding portfolio of health and wellness ventures.

Requirements

• At least 1-2 years of experience in an administrative or operations role (any industry considered).
• A track record of being 'the organized one' — someone others rely on to keep things on track.
• Comfort working with checklists, systems, and process documentation.
• Proficiency in Microsoft Office Suite.
• Proficiency in Google Calendar, Google Drive, and Gmail.

Nice To Haves

• Experience in a healthcare, physical therapy, or wellness setting.
• Any experience leading or coordinating a small team (formal or informal).
• Familiarity with KEAP CRM or similar client relationship management software.
• Familiarity with JazzHR (or similar ATS).
• Familiarity with social media platforms.
• Familiarity with YouTube and podcast support tools.

Responsibilities

• Manage daily clinic operations to keep things running smoothly and on schedule.
• Review team checklists daily to confirm tasks are completed correctly and on time.
• Follow up with team members when tasks are overdue.
• Actively identify gaps or inefficiencies in current systems and bring practical improvement ideas to the owner.
• Help implement new processes and monitor that they're being followed.
• Ensure client and new patient inquiries are responded to within 24 hours.
• Check the schedule regularly for double bookings and confirm patients are fully scheduled through their plan of care.
• Support the front office in confirming patients are accurately charged for services.
• Track basic revenue, patient, and lead data in tracking documents.
• Maintain inventory of clinic supplies and reorder before stock runs low.
• Help keep therapist credentialing and insurance documentation current.
• Coordinate the small part-time team, assigning daily priorities and checking in on progress.
• Help onboard new team members, ensuring paperwork and training steps are completed.
• Provide operational support for monthly community health workshops (logistics, setup, coordination).
• Assist with light editing support for YouTube videos or podcasts when needed.

Benefits

• Comprehensive healthcare benefits
• Paid time off and sick leave
• Full access to our online class library with hundreds of on-demand videos and wellness classes

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed