Clinic Office Coordinator-1

Medical University of South Carolina•Florence, AL

6d•Onsite

About The Position

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina. This role provides administrative coverage at the front desk of the Clinic, including monitoring the clinic appointment line for scheduling appointments for clients from outside medical, hospital, and correction systems. The position involves answering multiline telephones, taking payments for clinical services, completing client registration and documentation, scheduling interpreters, and retrieving billing charges. The goal is to ensure constant and efficient operations of the physician medical office, coordinating and participating in daily clinic preparation, patient identification, check-in/out, charge posting, cash management, and appointment scheduling. The role also includes customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Requirements

High school diploma or equivalency plus one year of patient care experience in a health care facility
OR a Certified Nursing Assistant
OR successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training
OR EMT or Paramedic certification
OR a Bachelor’s degree

Responsibilities

Provide administrative coverage at the front desk of the Clinic
Monitor the clinic appointment line
Schedule appointments for clients from outside medical, hospital, correction systems
Answer multiline telephones
Take payments from clients for clinical services
Complete client registration, and documentation
Schedule interpreters for clients
Retrieve billing charges
Coordinate and participate in a variety of duties associated with daily clinic preparation process, patient identification, patient check in/out, charge posting, cash management and patient appointment scheduling
Customer service, message distribution, ancillary scheduling and preparation, and referrals management