Clinic Office Assistant - Family Medical Care Center

CoxHealth•Springfield, MO

22h•Onsite

About The Position

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas, encompassing six hospitals, five ERs, and over 80 clinics. The organization has been recognized as one of Modern Healthcare’s Best Places to Work, America’s Greatest Workplaces by Newsweek, and a Best Employer for New Grads by Forbes. This Clinic Office Assistant position at the Family Medical Care Center involves a variety of clerical and filing duties. The role requires maintaining medical records, answering telephones, performing computer data entry, and understanding insurance managed care requirements, practice management systems, and electronic medical records. Knowledge of ICD and CPT coding and their impact on reimbursement is also necessary, along with billing, collection, and charge entry functions. The assistant is expected to demonstrate strong customer service, team-building, and leadership skills. CoxHealth is committed to improving community health, striving to be the best for those who need them, and upholding values of safety, compassion, respect, and integrity.

Requirements

High School Diploma or Equivalent
No Prior Experience Required
Excellent verbal and written communication skills
Able to work independently and collaboratively in teams
Proficient Computer skills
Must be 17 years of age or older

Nice To Haves

1-2 years of previous medical office experience

Responsibilities

Provides a variety of clerical and filing duties in the clinic office setting.
Duties may include photocopying, faxing, filing, maintenance and transportation of medical records, answering the telephone, computer data entry and other duties as assigned.
Knowledgeable of insurance managed care requirements, practice management system, and electronic medical record where applicable.
Understanding of how ICD and CPT coding affect reimbursement from third party payers.
Billing, collection and charge entry functions as assigned.
Demonstrate customer service and team building and leadership skills.