Clinic Office Assistant - Primary Care Clinic - Founders Square

Community Health Systems Professional Services Corporation

1d•Onsite

About The Position

As a Clinic Office Assistant at Physicians Regional Medical Center, you'll join a team dedicated to providing top-quality care to patients. This role provides administrative and clerical support to ensure efficient clinic operations. Responsibilities include patient check-in/check-out, appointment scheduling, handling inquiries, processing payments, and maintaining accurate records. The assistant also supports healthcare providers and ensures a positive patient experience.

Requirements

0-2 years of experience in a medical office, clinic, or healthcare administrative setting required
Proficiency in electronic medical records (EMR) systems and office software.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Ability to multitask and work in a fast-paced healthcare environment.
Customer service-oriented with a professional and courteous demeanor.
Applicants must be authorized to work in the U.S. for an employer.

Nice To Haves

Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.
Certified Medical Office Administrative Assistant (CMAA) preferred

Responsibilities

Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.
Maintains and updates patient records, ensures quality control, and addresses gaps in care.
Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.
Enters charges and codes invoices for billing, ensuring accuracy and timely processing.
Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.
Assists in handling physician call schedules, provider reimbursements, and license renewals.
Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.
Ensures a clean and organized work environment, following infection control and safety protocols.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.