Clinic Office Assistant - MUSC Women's Health Clinic
About The Position
Be the First Smile Our Patients See! Are you friendly, organized, and passionate about creating a positive patient experience? Join our busy and growing Women’s Health Clinic as a Clinic Office Assistant and become an essential part of a team dedicated to providing compassionate, high-quality care to women in our community. As the first point of contact for many of our patients, you'll play a key role in making every visit feel welcoming, seamless, and stress-free. If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in keeping things running smoothly, we'd love to have you on our team! Be part of a growing MUSC Health Women's Health team where your work makes a difference every day. From the moment a patient walks through our doors to the time they leave, you'll help create an experience that is organized, compassionate, and centered around the patient. Bring your smile, your organizational skills, and your passion for helping others—and grow with us! If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
Requirements
- High school diploma or GED required.
- Excellent customer service and communication skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask and prioritize responsibilities in a busy clinic environment.
- Professional, compassionate, and welcoming demeanor.
Nice To Haves
- Previous healthcare, medical office, or patient access experience is preferred.
Responsibilities
- Welcome patients and provide exceptional customer service throughout their visit.
- Check patients in and out accurately and efficiently.
- Schedule and coordinate patient appointments.
- Verify insurance eligibility and benefits and obtain required authorizations.
- Complete new patient registration and intake processes.
- Answer incoming phone calls and assist patients with questions and scheduling needs.
- Collect copayments, deductibles, and other applicable over-the-counter payments.
- Maintain accurate patient demographic and insurance information.
- Collaborate with clinical and administrative team members to support efficient patient flow.
- Protect patient privacy and maintain confidentiality in accordance with organizational policies and applicable regulations.
- Perform other duties as assigned to support the needs of the clinic.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
