Patient Service specialist, PRN Ingram Cancer Clinic, Lebanon
About The Position
The Clinic Office Assistant is responsible for the administrative functions within the medical office. This includes scheduling patient appointments, following corporate protocol for patient check-in and check-out, understanding collection procedures, verifying multiple insurance packages, and completing medical records requests in a timely manner. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where uniqueness is sought and celebrated. It is a place where employees know they are part of something bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Requirements
- 1 year relevant work experience
- High School Diploma or GED
Nice To Haves
- Relevant Work Experience
Responsibilities
- Observes professional ethics in maintaining confidential information acquired concerning the personal, financial, medical or employment status of patients of HRMC/Clinic and their families.
- Participates in performance improvement activities.
- Provides excellent customer service skills when dealing with patients, families and/or significant others, outside vendors, co-workers and physicians.
- Prepares for next day appointments and notifies patients of any appointment delays.
- Dresses neatly and appropriately in compliance with dress code.
- Travels to other clinics as requested to prevent staffing shortages.
- Assists co-workers during down time.
- Assists in all other duties as assigned.
Benefits
- health
- disability
- retirement
- wellness offerings
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
