Clinic Medical Director|Coeur d’Alene, ID|Full-Time|Work Life Balance| Loan Repayment|

Heritage Health - Idaho•Coeur d'Alene, ID
•Onsite

About The Position

We are North Idaho’s premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community.

Requirements

  • Active, unrestricted clinical license in the relevant discipline, with eligibility for credentialing in the state of practice; board certification or equivalent professional certification, as applicable
  • Minimum of five (5) years of clinical experience
  • Prior leadership experience in a clinical setting preferred, with demonstrated ability to lead teams and influence practice
  • Experience in community health, FQHC, or value-based care environments preferred
  • Clinical background and training aligned with the service line and scope of practice
  • Strong clinical credibility within specialty
  • Ability to lead and influence across disciplines
  • Collaborative mindset and effectiveness in a clinical–operations partnership model
  • Strong communication and relationship-building skills
  • Commitment to quality, safety, and continuous improvement
  • Required to stand, sit, and be mobile one-third to two-thirds of the time.
  • They are required to use hands or fingers to handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day.
  • Climbing or balancing, stooping, kneeling or crouching occur less than one-third of the time.
  • Communicating by talking/hearing occurs over two-thirds of the day.
  • Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 – 40 pounds.
  • Rarely is there a need to lift more than 41 pounds.
  • Must be able to manage efficient keyboard use, hear, see, speak and read.
  • Ability to solve complex practical problems
  • Positive interpersonal, communication & persuasion skills over the phone, computer & in person
  • Must be able to simultaneously manage several objectives and assign priorities
  • Deal with a wide variety of variables in situations where only limited standardization exists
  • Ability to interpret a variety of instructions furnished in written or oral form
  • Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues
  • Ability to work overtime as needed, maintain alertness & meet the controlled substance policy.
  • Good judgment and sound decision making and conflict management skills to inspire confidence from the customer
  • Manage complex analysis and use deductive reasoning
  • Regular and predictable attendance is an essential function of this position.
  • All other job-related duties as assigned.

Responsibilities

  • Recruit, onboard, and retain high-performing providers
  • Provide mentorship, coaching, and professional development
  • Conduct performance reviews and support accountability
  • Foster provider engagement, communication, and alignment
  • Support peer review and professional practice standards
  • Own clinical quality and standards of care across the service line
  • Lead quality improvement and patient safety efforts
  • Establish and maintain evidence-based clinical protocols
  • Support providers in complex clinical decision-making
  • Ensure compliance with regulatory and organizational standards
  • Partner with operations leadership to align clinical and operational priorities
  • Co-lead service line culture, communication, and change management
  • Promote appropriate resource utilization (providers, staff, space)
  • Participate in service line performance review and planning
  • Contribute to the implementation of organizational initiatives
  • Partner with operations leadership to define and achieve service line performance goals, including shared accountability for key performance indicators and outcomes
  • Provides both administrative leadership and direct clinical care, as applicable to assigned service line(s).
  • Works in collaboration with organizational leadership to establish and periodically review the allocation of administrative and clinical responsibilities based on service line size, complexity, and operational needs, following a standardized framework.
  • Participation in organizational leadership meetings
  • Support of enterprise-wide initiatives
  • Regular and predictable attendance is an essential function of this position.
  • Performs miscellaneous job-related duties as assigned.
  • Fosters a person-centered environment and culture to meet the organization’s mission, vision, and values.
  • Accountable for fostering an environment and culture that focuses on fulfilling the organization’s mission, vision, and values through collaboration.
  • Leads and mentors direct reports so that they have the tools and resources needed to partner efficiently with each other, employees and community partners.
  • Practices effective communication with active listening, adaptability, empathy, and transparency.
  • Leads by an example of self-awareness and curiosity by proactively seeking feedback and modifying behavior accordingly.
  • Ensures every member of the team works to their fullest potential by driving engagement, accountability, setting goals, and providing direction.
  • Fosters a trust-based work environment as a leader by modeling dignity, respect, fairness, and confidentiality.

Benefits

  • 100% employer-paid medical, dental, and vision insurance for full-time employees
  • Generous employer contributions for dependents
  • Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO—covering vacation, personal, sick, and holiday time.
  • Option to cash out extra time off
  • Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization
  • 403(b) retirement plan with automatic enrollment and a competitive employer match—100% of the first 3% and 50% of the next 2% you contribute.
  • Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.
  • Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.
  • Student loan repayment program for eligible positions
  • LifeFlight membership for emergency medical transport
  • Access to a dedicated benefits advocate team for personalized support.
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