Clinic Manager

VIACARE COMMUNITY HEALTH CENTER•Eastmont, CA

3d•$70,304 - $79,040•Onsite

About The Position

The Clinic Manager assists the Nurse Manager and CMO in the supervision of clinical operations including back office and front office, and patient flow for both service sites. In conjunction with the Nurse Manager and CMO, the Clinic Manager oversees and supervises the performance and productivity of clinical staff (MA’s/LVNs). The Clinic Manager works in conjunction with the CMO and Nurse Manager in implementing and maintaining Quality Care Programs, ensures efficient workflow, provides ongoing clinical support, and works within the organization by interacting well with patients, clients, staff members, and providers.

Requirements

Minimum BA degree in health care, public health, or a related field and 1-year supervisory experience
Completion of Board of Vocational Nursing
Most possess current CPR and First Aid certification
Cultural and linguistic competency and diversity sensitivity
Ability to work independently and as a member of various teams and committees
Ability to communicate orally and in writing in a professional manner
Strong problem solving and conflict resolution skills
Bilingual in Spanish strongly recommended
Must have a reliable automobile for use on the job (mileage to be reimbursed)
Valid California Driver License and automobile insurance coverage
Subject to a criminal background check prior to employment
TB clearance, to be renewed every year
Annual Influenza

Nice To Haves

Bilingual in Spanish

Responsibilities

Assists with data collection for various programs
Ensures program compliance by adhering to the regulations and standards set forth by VFC and LACIP; Keeps up-to-date on program requirement changes and educates clinical staff (MAs/LVNs) of changes
Observes and documents competency of clinical staff (MAs/LVNs) and provides instruction and feedback on technique
Ensures timely documentation and submission of competency skills check list to Nurse Manager
Orders vaccines, enters inventory, maintains logs, and completes required reporting (including reminder/recall)
Remains current with required trainings
Executes directives and programmatic changes as indicated by Nurse Manager in Corrective Action Planning
Participates in audit readiness activities
Participates in ongoing Quality Improvement activities within the program
Complies with organizational policies and procedures
Participates in the Continuous Quality Improvement Committee
Assist with implementation of PMS and Electronic Health Record (EHR)
Ensures correct documentation and recording of all pertinent information in the patient's chart in compliance with Clinic policies, contract requirements and government regulations
Participates in preparing for facilities and programmatic audits
Monitors all laboratory/equipment logs as required by program and funding guidelines
Demonstrates a thorough knowledge of infection control procedures; strictly adheres to policies and procedures
Observes Infection control techniques (i.e. including hand washing) of clinical staff (MAs/LVNs) and ensures timely documentation and submission of educational efforts with clinical staff (MAs/LVNs) to the Nurse Manager
Monitors strict adherence to universal precautions as established by the Center for Disease Control and Prevention, Occupational Safety and Health Administration, DHS/OA.
Ensures clinical staff observe, record and report to provider’s patient/client condition and reaction to medications and treatments
Monitors staff compliance to dress and badge policy at all times in patient/client care areas
Assists management team in recruiting and hiring of appropriate staff
Assigns workloads, develops priorities, and establishes work schedules necessary to ensure timely and accurate completion of tasks
In conjunction with the Nurse Manager, establishes accountability and performance goals and provides counseling, coaching, feedback, recognition, training, and development of clinical staff (MAs/LVNs)
In conjunction with the Nurse Manager, performs yearly appraisals and develops performance objectives, resulting in the growth and development of direct reports
Attends and actively participates in all team and staff meetings
Participates in and develops daily huddle opportunities in conjunction with NURSE MANAGER
Communicates regularly and effectively with MD/Nurse Manager about patient flow issues and participates in improvement efforts
Monitors supplies and coordinates with the Office Manager for the procurement of medical, office supplies and equipment to ensure the availability of adequate equipment and supplies required to provide patient care services
Supports and participates in meetings and training seminars to continue education, knowledge, skills and professional competence of the LVN Clinic Manager and clinical staff (MAs/LVNs)
Provides therapeutic patient care within scope of practice in accordance with the plan of care developed by the patient and provider
Enhances patient visits with provider by providing ongoing education to patients regarding treatments, disease processes, health maintenance and medication adherence
Provides regularly scheduled patient group educational opportunities on various topics to be conducted in general meeting areas (i.e. including patient waiting room)
Gives oral, intradermal, subcutaneous, intramuscular, topical medications, and treatments as ordered by provider
Assists providers with exams and treatments as needed
Facilitates the efficient flow of the walk-in process by, within scope of practice, monitoring patient’s condition by observing signs, symptoms and reactions to treatments/therapies to identify unexpected and/or significant findings
Initiates appropriate emergency procedure and communicates with the providers/MD/Nurse Manger
Reports to the Nurse Manager and unusual occurrences in a timely fashion
Develops and ensures adherence to the clinic staff (MAs/LVNs) schedule, monthly assignments and Accountable MA assignments
Ensures cleanliness of nursing area, patient room and proper functioning of equipment by visual inspection, routine testing and other methods
Promotes, ensures and improves customer service to patients and staff by demonstrating skills which are consistent with the organization’s values
Utilizes effective verbal and non-verbal forms of communication
Other duties as assigned