Clinic Manager

Rescue Mission of Roanoke Inc.Roanoke, VA
Onsite

About The Position

The Clinic Manager serves to manage the day-to-day operations of the clinic team and coordination of the daily administrative and clinical functions of the clinic. Ensuring compliance with regulations. Assist with patient-centered care as needed. Represents Rescue Mission at partner meetings, speaking engagements and events as scheduled. On-Call rotation and evening clinic hours as scheduled.

Requirements

  • Possess a sincere love of Christ & maintain a Christian Walk that is evident of that love.
  • Adhere to Rescue Mission of Roanoke’s Statement of Faith.
  • Demonstrate a genuine interest in the safety and well-being of our guests and team members.
  • Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
  • Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.
  • Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.
  • Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
  • Ambitious to exceed expectations.
  • Strong understanding of healthcare operations, management principles, community resources and patient care is crucial.
  • Servant Leadership mindset to proactively manage team members and clinic operations in a timely, efficient manner with strong advocacy for unique needs of patients.
  • Ability to build strong relations and initiate conflict resolution early to avoid the need for de-escalation skills.
  • Demonstrated skills, knowledge and experience in managing projects/daily assignments.
  • Proficiency with Microsoft Office & Google products and email communications.
  • Working knowledge of HIPPA, OSHA and healthcare clinic guidelines and regulations.
  • Current active Pharmacy Tech, MOCA, and/or Dental Xray certifications; to be obtained within 6 months of hire.

Nice To Haves

  • Public Health or Healthcare Administration degree

Responsibilities

  • Manage the day-to-day operations of the clinic team.
  • Coordinate the daily administrative and clinical functions of the clinic.
  • Ensure compliance with regulations.
  • Assist with patient-centered care as needed.
  • Represent Rescue Mission at partner meetings, speaking engagements and events as scheduled.
  • Participate in on-call rotation and evening clinic hours as scheduled.
  • Ensure timely, efficient, and respectful clinical services are provided with a patient-centered care approach in compliance with healthcare regulations.
  • Maintain team dynamics, flow of patients in the clinic, compliance with healthcare regulations, data management & reporting, certification compliance for the clinic and team members.
  • Support the clinic after-hours through on-call rotation.
  • Coordinate Street Outreach participation.
  • Maintain a safe, secure, and clean clinic.
  • Engage, train, and coordinate assignments for volunteers.
  • Complete other duties as assigned by leadership/management.
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