Clinic Manager

PLACEM!NT by TZ Consulting • Colorado Springs, CO

2d • $60,000 - $70,000 • Onsite

About The Position

4Ever Young is hiring a hands-on Clinic Manager to take ownership of a high-touch med spa and wellness clinic in Colorado Springs. This is a turnaround and stabilization role. The fundamentals are in place with strong demand, a loyal client base, and a premium service environment, but the clinic needs a leader who can tighten daily operations, energize the team, and grow revenue and memberships through consistent execution.
If you love owning a location’s performance, know your KPIs cold, and still enjoy being out front with clients and staff, this role is built for you. This is not a franchise location - you'll work directly with our corporate leadership team, gain exposure across departments, and have a clear path to growth if you deliver strong results.

Requirements

• 3+ years managing a location-level business in med spa, aesthetics, wellness, elective healthcare, fitness, hospitality, or membership-based retail.
• Experience leading a team of 4+ people across front-of-house and service roles.
• Track record of hitting and improving KPI-based goals (revenue, memberships, rebooking, utilization or capacity, conversion, or similar).
• Comfortable with client-facing consultative conversations about services and memberships or programs.
• Strong operational fundamentals including staffing plans, scheduling, daily execution standards, and service recovery.
• Familiarity with scheduling systems, POS, and CRM tools (specific platforms are flexible).
• Available for Saturday appointment coverage as needed.

Responsibilities

• Lead and develop a small team across front desk and service support to hit clear performance and service standards.
• Own the daily rhythm of the clinic including staffing, scheduling, huddles, and floor execution.
• Track and improve KPIs such as revenue, membership growth, rebooking rate, average ticket, lead to appointment conversion, and provider utilization or capacity.
• Model consultative, client-facing conversations and guide clients into the right services and membership or program options using general medical aesthetics and wellness terminology.
• Ensure consistent follow-up on leads, inquiries, and consults using the clinic’s CRM and operational systems.
• Maintain high standards for cleanliness, presentation, and clinic readiness every day.
• Partner with operations leadership and clinical leadership to execute protocols, promotions, and process improvements.
• Address performance issues early with coaching, clear expectations, and decisive action when needed.

Benefits

• Performance-based bonus tied to clinic KPIs.
• Medical benefits, PTO, and employee discounts on services (details shared during interview).
• Stable, predictable clinic-hour schedule (includes a later close one day midweek and Saturday appointment coverage as needed).
• Professional, protocol-driven environment with clear standards and partnership with clinical leadership.
• Growth and development opportunities within medical aesthetics and wellness operations as the organization expands.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed