Clinic Manager

HealthWorks Medical•Paducah, KY

26d•Onsite

About The Position

HealthWorks Medical, LLC is seeking a full-time Clinic Manager to oversee the daily administrative and clinical support operations of the clinic. This position is responsible for supervising both clerical and clinical staff, ensuring efficient patient flow, maintaining high standards of patient care and customer service, and supporting operational goals. The ideal candidate will demonstrate strong leadership, organizational, and problem-solving abilities with experience in healthcare operations, staffing management, and occupational medicine. The Clinic Manager ensures the clinic operates efficiently while maintaining compliance with company policies, regulatory requirements, and healthcare standards. Typical hours are Monday through Friday, 7:30 a.m. to 4:30 p.m. Some short-notice overtime and occasional regional travel using company vehicles may be required. The Clinic Manager will be responsible for ensuring the smooth day-to-day functioning of the clinic, overseeing administrative tasks, patient services, and supporting clinical and clerical staff. This role is essential to maintaining operational efficiency while delivering excellent patient care. The ideal candidate will be organized, proactive, and customer-focused, with a strong background in healthcare operations or clinic management.

Requirements

Strong leadership and team management abilities
Excellent organizational and time management skills
Strong decision-making and problem-solving abilities
Excellent written and verbal communication skills
High level of computer literacy including EMR systems, Microsoft Office, and business communication tools
Ability to manage multiple priorities in a fast-paced healthcare environment
Commitment to excellent patient care and customer service
3-5 years of experience in healthcare administration, clinic management, or a related field.

Nice To Haves

Experience with Direct Primary Care or Occupational Medicine is a plus.

Responsibilities

Oversee daily operations of the clinic, including scheduling, staffing, and ensuring compliance with company policies and healthcare regulations.
Serve as the primary point of contact for patients, addressing inquiries, managing appointments, and ensuring a positive patient experience.
Handle office supplies, equipment maintenance, and overall clinic appearance to ensure a professional environment.
Provide administrative support to clinical staff, including handling medical records, scheduling meetings, and managing communications.
Ensure compliance with healthcare laws, maintain HIPAA standards, and generate operational reports for senior leadership.
Manage relationships with external vendors and service providers to ensure timely supply orders, maintenance, and support.
Ensure that clinic software (EHR, scheduling, billing) is being used efficiently and assist staff with technical issues when needed.