Clinic Manager

Odessa Regional Medical Center•Odessa, TX

14d

About The Position

Manages the day-to-day operations of assigned medical clinic locations, ensuring efficient workflows, high-quality patient care, and exceptional patient experiences. Collaborates with administrative leadership to optimize practice performance, operational effectiveness, and patient satisfaction. Assists the Director in overseeing medical group clinical and business processes while ensuring adherence to organizational policies, procedures, and regulatory requirements. Supervises clinic operations, revenue cycle activities, billing processes, and business office functions to support financial and operational goals. Responsible for recruiting, training, coaching, scheduling, and evaluating business office personnel and supporting the development of clinic management staff. Monitors schedules, assists with onboarding and training of new clinic managers, and fosters effective communication and collaboration among team members. Prepares operational reports, analyzes key performance metrics, and presents findings to leadership. Identifies opportunities for process improvement and workflow optimization to enhance productivity, service quality, and patient satisfaction. Supports budget planning, expense management initiatives, and organizational growth objectives. Ensures compliance with federal, state, payer, and organizational regulations, including HIPAA requirements. Maintains accurate documentation, audit readiness, and adherence to billing, coding, registration, and reimbursement guidelines. Assists with proper invoice processing and coding procedures. Addresses and resolves escalated patient concerns related to billing, insurance coverage, registration issues, and service delivery. Monitors adherence to established policies and procedures while promoting a culture of accountability, quality, and continuous improvement. Performs other duties and special projects as assigned.

Requirements

Experience in managing day-to-day operations of medical clinic locations.
Experience in optimizing practice performance, operational effectiveness, and patient satisfaction.
Experience in overseeing clinical and business processes.
Experience in supervising clinic operations, revenue cycle activities, billing processes, and business office functions.
Experience in recruiting, training, coaching, scheduling, and evaluating personnel.
Experience in supporting the development of management staff.
Experience in monitoring schedules and onboarding/training new managers.
Experience in preparing operational reports and analyzing key performance metrics.
Experience in identifying opportunities for process improvement and workflow optimization.
Experience in supporting budget planning and expense management.
Knowledge of federal, state, payer, and organizational regulations, including HIPAA requirements.
Experience in maintaining accurate documentation and audit readiness.
Experience in adherence to billing, coding, registration, and reimbursement guidelines.
Experience in invoice processing and coding procedures.
Experience in resolving patient concerns related to billing, insurance, registration, and service delivery.
Experience in monitoring adherence to policies and procedures.

Nice To Haves

Assists the Director in overseeing medical group clinical and business processes.
Fosters effective communication and collaboration among team members.
Presents findings to leadership.
Supports organizational growth objectives.
Promotes a culture of accountability, quality, and continuous improvement.

Responsibilities

Manage the day-to-day operations of assigned medical clinic locations.
Ensure efficient workflows, high-quality patient care, and exceptional patient experiences.
Collaborate with administrative leadership to optimize practice performance, operational effectiveness, and patient satisfaction.
Oversee medical group clinical and business processes, ensuring adherence to organizational policies, procedures, and regulatory requirements.
Supervise clinic operations, revenue cycle activities, billing processes, and business office functions.
Recruit, train, coach, schedule, and evaluate business office personnel.
Support the development of clinic management staff.
Monitor schedules and assist with onboarding and training of new clinic managers.
Foster effective communication and collaboration among team members.
Prepare operational reports and analyze key performance metrics.
Identify opportunities for process improvement and workflow optimization.
Support budget planning and expense management initiatives.
Ensure compliance with federal, state, payer, and organizational regulations, including HIPAA requirements.
Maintain accurate documentation and audit readiness.
Ensure adherence to billing, coding, registration, and reimbursement guidelines.
Assist with proper invoice processing and coding procedures.
Address and resolve escalated patient concerns.
Monitor adherence to established policies and procedures.
Promote a culture of accountability, quality, and continuous improvement.
Perform other duties and special projects as assigned.