Clinic Manager - UT Dentists - Bellaire

UTHealth Houston•Houston, TX
•Onsite

About The Position

Experienced Clinic Manager with strong operational and leadership expertise in a dental healthcare setting. Demonstrated success managing clinic workflows, optimizing patient access, and ensuring exceptional service delivery. Extensive knowledge of Epic. Including scheduling, registration, documentation, reporting, and workflow optimization. Skilled in supervising staff, improving processes, ensuring regulatory compliance, and partnering with providers to support efficient, patient-centered care. Proven ability to lead high-performing teams in a fast-paced academic healthcare environment. Manages and supervises the administrative functions, activities, and projects of a clinic including the coordination of all billing activities.

Requirements

  • Thorough understanding of CPT-4 and ICD-9 coding procedures.
  • Associate's Degree in business or relevant experience in lieu of education required.
  • 4 years of clinical management experience in an outpatient clinic.
  • May substitute required experience with equivalent years of education beyond the minimum education requirement.
  • Employees must permanently reside and work in the State of Texas.

Nice To Haves

  • Extensive knowledge of Epic. Including scheduling, registration, documentation, reporting, and workflow optimization.

Responsibilities

  • Manages and coordinates the activities and administrative functions of a clinic. This includes establishing, reviewing, and revising policies and procedures.
  • Supervises clerical and administrative employees to ensure the clinic operates in an efficient manner and that the patients receive high quality customer service.
  • Manages the daily clinic operations including purchasing, space management, patient scheduling, and working with building personnel.
  • Oversees and supervises the billing activities of the clinic and resolves any discrepancies between the patient, carrier, and physician ensuring proper billing codes are used.
  • Remains abreast of billing practices and maintains a working relationship with MSRDP to maximize clinical revenues.
  • Analyzes, evaluates, and reports statistical data to optimize the use of resources and staff.
  • Functions as the clinic liaison to referring physicians, vendors, the public, and other departments within the institution as needed for the clinic. This includes telephone and mail service, equipment maintenance and repair, human resources, safety, security, etc.
  • Coordinates and manages special projects and marketing activities in conjunction with the department Director and Medical Director.
  • Manages Human Resources activities for direct reports in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
  • Performs other duties as assigned

Benefits

  • 100% paid medical premiums for our full-time employees
  • Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
  • The longer you stay, the more vacation you’ll accrue!
  • Longevity Pay (Monthly payments after two years of service)
  • Awesome retirement/pension plan
  • Free financial and legal counseling
  • Free mental health counseling services
  • Gym membership discounts and access to wellness programs
  • Other employee discounts including entertainment, car rentals, cell phones, etc.
  • Resources for child and elder care
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